Volunteer Services Coordinator

4 weeks ago


Holiday, Florida, United States Metropolitan Ministries Full time
About Us

Metropolitan Ministries is a grassroots, donor, and volunteer-fueled community nonprofit that has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay since 1972.

Job Summary

We are seeking a highly motivated and organized Volunteer Services Coordinator to join our team. The successful candidate will be responsible for planning and implementing all efforts related to recruitment, cultivation, training, equipping, organizing, and retention of volunteers to support the mission and vision of Metropolitan Ministries.

Key Responsibilities
  1. Maintain the front office by providing excellent customer service, good organization, and presentation. Oversee the online Volunteer Management System and assist volunteers in using the system.
  2. Lead or train volunteers to lead weekly New Volunteer Orientation and tours, including follow-up to help new volunteers connect to volunteer opportunities.
  3. Recruit, onboard, and manage FTE volunteers to support needs throughout the Ministry.
  4. Assist in planning and delivery of follow-up, recognition, and appreciation activities for volunteers.
  5. Assist with the larger goals, functions, and activities associated with our overseeing department, Donor Relations.
  6. Work with staff to identify volunteer needs throughout the Ministry. Develop and recruit volunteer positions to meet Ministry needs. Orient, train, schedule, and place volunteers (including groups and individuals).
  7. Support the facilitation of Church Mission Trips, Corporate Urban Immersion, and College/University Alternative Break trips to Metropolitan Ministries through the Metro Immersion initiative.
  8. Recruit and connect with volunteer groups, developing a deeper relationship with Metropolitan Ministries.
  9. Act as a positive ambassador for Metropolitan Ministries in the larger community, creating a warm and supportive environment for volunteers at the Ministries. Demonstrate a passion and commitment for Metropolitan Ministries' mission and vision.
  10. Support the team in other tasks as assigned, including support to Pasco Volunteer Coordinator. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the Balanced Scorecard and in the annual plan.
Requirements

A minimum of a Bachelor's degree, preferably in social sciences or business fields. Volunteer coordination/management, personnel, or related background, with supervisory experience highly desired. Heart for ministry and comfort working with poor and homeless individuals and families. Highly computer literate with strong background in word processing, PowerPoint, spreadsheet, database, and e-mail software. Excellent written and verbal communication skills in English. Ability to work both independently as an energetic self-starter and within a multi-disciplinary framework. Ability to articulate Metropolitan Ministries' mission, program, and needs to the community to both individuals and large groups. Excellent organizational skills, high attention to detail, ability to plan events, and maintain systems in an efficient and cost-effective manner. Demonstrates maturity and sensitivity to issues of faith, culture, and other sources of diversity.

Physical Requirements: Hearing and speaking ability that allows for effective oral communication. Physical, emotional, and spiritual stamina to handle job-related issues and stress. Ability to walk and climb stairs and to lift 30 lbs. Physically able to work in outdoor/temporary shelter environment considering the local climate and its normal fluctuations.

Other: Must demonstrate legal authorization to work in the United States. Must pass applicable pre-employment level II background screening. Available to work Saturdays and/or possibly Sundays throughout the year as our program needs grow. Ability to accommodate a flexible work schedule during the holidays (October-December), on weekends, evenings, and special events. Bilingual preferred but not required.



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