Bilingual Customer Service Representative

5 days ago


Saint Peters, Missouri, United States CarShield Full time
About This Role

CarShield is a leading provider of vehicle protection solutions, and we're seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer incoming calls from existing customers, addressing their concerns and providing solutions to their issues.
  • Assist customers with general inquiries, payment processing, and claims-related questions.
  • Escalate complex issues to senior team members and provide follow-up to ensure customer satisfaction.
  • Collaborate with finance and administration teams to resolve customer concerns.
  • Maintain a positive attitude and customer-first approach, striving to deliver exceptional service to all customers.
  • Stay up-to-date on our products and services, ensuring accurate information is provided to customers.

Requirements:

  • Ability to work on-site at our headquarters in St. Peters, MO.
  • Strong attention to detail and ability to follow directions.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a fast-paced environment.
  • 1+ years' experience in a call center environment.
  • Bilingual English/Spanish fluency required.

Benefits:

  • $17-19/hour, plus performance bonus.
  • Group Insurance (Medical, Dental, Vision, Life, etc.).
  • 401k with Employer Match.
  • Paid Time Off at 6 months.
  • Discounted CarShield policies.
  • Discounted Tuition at Lindenwood University.
  • Professional Development Opportunities.

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you're a motivated and customer-focused individual looking to join a leading company, apply today.



  • Saint Peters, Missouri, United States NRRM Full time

    About the RoleWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our growing Customer Service team. As a key member of our team, you will be responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. This is an excellent opportunity for individuals who are...


  • Saint Peters, Missouri, United States CarShield Full time

    About CarShieldCarShield is a dynamic and growing company that values its employees and strives to create a positive work environment. As a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal, we offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at...


  • Saint Peters, Missouri, United States CarShield Full time

    We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our growing team at CarShield. As a key member of our Customer Service team, you will be responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. You will have excellent communication and customer...


  • Saint Charles, Missouri, United States Bath Planet Full time

    Bilingual Customer Service Representative OpportunityBath Planet of St. Louis, a leading provider of acrylic bath remodeling solutions, is seeking a highly skilled Bilingual Customer Service Representative to join our team. With over 25 years of experience in the industry, we offer a unique opportunity to work with a fast-growing company that values customer...


  • Saint Charles, Missouri, United States Bath Planet Full time

    Bilingual Call Center RepresentativeWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Bath Planet of St. Louis. As a representative, you will be responsible for delivering exceptional customer service to homeowners in the Saint Charles market and surrounding areas.Key Responsibilities:Deliver scripted pitches to...


  • Saint Peters, Missouri, United States CarShield Full time

    At CarShield, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Handle incoming calls from existing customers with a wide range of customer issues.Assist customers with general inquiries, payments, and questions regarding claims.Escalate...


  • Saint Peters, Missouri, United States NRRM Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at NRRM. As a key member of our customer-facing team, you will be responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills,...


  • Saint Peters, Missouri, United States CarShield Full time

    At CarShield, we're seeking a talented Customer Service Representative to join our growing team. As a key member of our customer-facing team, you'll be responsible for handling incoming calls from existing customers, addressing a wide range of customer issues, and providing exceptional service to ensure customer satisfaction.Reporting to the Customer Service...


  • Saint Peters, Missouri, United States NRRM Full time

    CarShield is a dynamic and growth-oriented company that values its employees and offers exciting opportunities for personal and professional development.We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in St. Peters, MO. This role will be responsible for handling incoming calls from existing...


  • Saint Peters, Missouri, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:* Greet customers...


  • Saint Peters, Missouri, United States Midwest Brands Full time

    Equal Employment Opportunity EmployerWe are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job SummaryThis is an onboarding-only...


  • Saint Peters, Missouri, United States Mid America Service Full time

    Job OpportunityMid America Service is seeking a professional and reliable Customer Service/Dispatcher to join our team. The ideal candidate will be available to work Monday through Friday, 8 a.m. to 5 p.m., and will have excellent attendance history, reliable transportation, and a positive attitude.Key Responsibilities:Provide exceptional customer service...


  • Saint Peters, Missouri, United States On The Run Convenience Full time

    Key Responsibilities:As a Retail Customer Service Representative at On The Run Convenience, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. You will also be working closely with the food program and contributing to the overall success of the store.Key...


  • Saint Peters, Missouri, United States St. Charles Community College Full time

    Job SummarySt. Charles Community College is seeking a highly skilled Service Center Representative to join our Student Services Department. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.As the first point of contact for incoming calls,...


  • Saint Peters, Missouri, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness - Midwest Management Group.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities,...


  • Saint Peters, Missouri, United States Planet Fitness - Midwest Management Group Full time

    Job OverviewAs a Member Service Representative at Planet Fitness - Midwest Management Group, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesFront Desk Operations: Greet members, prospective members, and guests, providing a...


  • Saint Peters, Missouri, United States Gateway Metro Credit Union Full time

    Job SummaryWe are seeking a highly skilled Member Service Representative to join our team at Gateway Metro Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service to our members, handling routine transactions, and promoting credit union services to meet their financial goals.Key ResponsibilitiesMaintain...


  • Saint Peters, Missouri, United States Bandana's BBQ Full time

    Our Mission:Treat every guest as if they are a guest in your home. This is the foundation of our service philosophy at Bandana's BBQ.Our Commitment:We are committed to creating guest loyalty by providing the highest quality food and service. Our team members are trained to deliver exceptional dining experiences that exceed our guests'...


  • Saint Peters, Missouri, United States CarMax Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team as an Alternative Delivery Specialist. In this role, you will provide exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and...


  • Saint Charles, Missouri, United States Hawk Ford of St Charles Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hawk Ford of St Charles. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience.Responsibilities:Respond to customer...