Customer Service Representative

4 weeks ago


Saint Peters, Missouri, United States Gateway Metro Credit Union Full time

Job Summary

We are seeking a highly skilled Member Service Representative to join our team at Gateway Metro Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service to our members, handling routine transactions, and promoting credit union services to meet their financial goals.

Key Responsibilities

  • Maintain member confidentiality and provide excellent customer service
  • Process transactions, memberships, and loan applications
  • Operate ITMs and cash recyclers
  • Assist peers and provide support as needed
  • Evaluate problems and make independent decisions following established credit union policies and procedures
  • Responsible for maintaining a clean and orderly branch

Requirements

  • High school diploma or equivalent
  • Experience in a customer service position, preferably in a financial institution
  • Willing to work flexible hours, including Saturdays
  • Must have reliable transportation

About Us

Gateway Metro Credit Union is a leading financial institution dedicated to providing exceptional service to our members. We offer a dynamic work environment and opportunities for growth and development.



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