Technical Program Manager

3 days ago


Culver City, California, United States Elite Mente llc. Full time
Technical Program Manager

At Elite Mente llc., we are seeking a skilled Technical Program Manager to lead our technology programs and drive successful delivery of product improvements and program goals.

Key Responsibilities:
  • Manage small or existing technology programs, ensuring successful delivery of improvements to products and meeting program objectives.
  • Work independently, seeking guidance as needed, and collaborating with engineering teams to deliver complex, cross-functional projects.
  • Partner with external technology providers, customers, partner teams, and sellers to drive project success.
  • Develop a deep understanding of design approaches and industry technologies utilized in program areas.
  • Identify and mitigate the consequences of poor technology decisions, ensuring the right people are involved in critical conversations.
  • Recognize and address complex or risky design proposals, arranging additional reviews by senior engineers and escalating as necessary.
  • Understand the larger business picture, including customer experience, organizational goals, opportunities, and challenges, and the technical requirements of solutions being built.
  • Take into account the needs of engineers to make informed trade-offs and ensure the long-term maintainability of systems.
  • Partner with technical managers to secure resources, scope engineering efforts, set project priorities, and drive delivery.
  • Help teams determine where to iterate to improve products and services.
  • Determine if success metrics are in place and work to define them if necessary.
  • Responsible for writing PR/FAQs, supporting OP1-2 efforts, and other strategic program documentation.
  • Manage the overall schedule, proactively mitigate risks, and keep the scope of engineering efforts under control to meet timelines and minimize disruption to builder teams.
  • Own program communication and accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating as needed.
  • Apply process improvement methodologies, such as Agile, Lean, or Kaizen, to drive efficiency and effectiveness.
  • Oversee the roll-out process, including testing and deployment to Beta/Prod.
  • Plan for the unexpected, ensuring systems are not broken by changes related to managed efforts.
  • Plan to ensure projects deliver without wearing out key individuals and maintain system maintainability and evolvability.
  • Manage post-launch support plans, run retrospectives, and hold post-mortems as needed.
  • Look for opportunities to incorporate system quality and operational excellence improvements into project plans.


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