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Customer Service Representative

2 months ago


Mount Pleasant, Michigan, United States TGI Friday's Full time
Job Summary

We are seeking a skilled and enthusiastic Server to join our team at TGI Friday's. As a Server, you will play a vital role in delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Take orders and serve food and beverages to guests in a timely and efficient manner.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Upsell and promote menu items and special offers to increase sales and revenue.
Requirements
  • 1 year of experience as a Server in a full-service restaurant.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
  • Ability to lift 30 pounds and stand for long periods.
Benefits

We offer a comprehensive total rewards package, including competitive wages, paid vacation, medical, dental, and vision plans, flexible savings account, short-term disability, life, AD&D, and accident insurance, legal solution plan, employee assistance program, and opportunity for advancement.

TGI Friday's is an Equal Opportunity Employer. We are committed to providing a work environment that is inclusive and respectful of all employees.