IT Support Specialist

4 days ago


Longmont, Colorado, United States AA2IT Full time

IT Support Specialist at AA2IT

  • Seeking candidates with 3-6 years of experience in assisting with computer hardware and software issues.
  • Ability to provide hands-on support for server and network operations is advantageous.
  • Experience with mobile data services, networks, and devices is beneficial.
  • Responsible for maintaining, diagnosing, troubleshooting, and repairing computer systems, hardware, and peripherals.
  • Manages and updates user account information effectively.
  • Conducts training for employees, identifies, and resolves product malfunctions.
  • Escalates issues to higher-level support when necessary.
  • Key skills required: Technical Support and Customer Service.
  • Standard working hours: Monday to Friday, 8 AM to 5 PM.
  • No on-call responsibilities; A+ certification is preferred.

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