Technical Support Specialist

3 weeks ago


Dallas, Texas, United States American Golf Cars Full time
Job Title: Technical and Warranty Support Administrator

Job Summary:

We are seeking a highly organized and detail-oriented Technical and Warranty Support Administrator to join our team at American Golf Cars. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless order fulfillment.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and other communication channels.
  • Resolve warranty claims and technical issues in a timely and efficient manner.
  • Process and fulfill orders, ensuring accurate and timely delivery.
  • Oversee the organization and cleanliness of the warehouse area.
  • Manage inventory levels, restocking supplies, and processing orders.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Perform other related duties as assigned.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficient with inventory control systems and software.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Interested candidates should submit their resume and a cover letter to [insert contact information].



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