Guest Services Director
2 days ago
We are looking for a highly motivated Guest Services Director to lead our front office team at Highgate Hotels. As a key member of our management team, you will be responsible for driving revenue growth, improving guest satisfaction, and delivering exceptional service to our customers.
Key Responsibilities:
- Develop and implement strategies to drive revenue growth and improve guest satisfaction
- Lead and manage the front office team to deliver exceptional service
- Collaborate with other departments to resolve guest complaints and concerns
- Monitor and control operating expenses to meet budget targets
- A 4-year college degree in Hospitality or related field
- Minimum 2 years of supervisory experience in a hotel front office
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
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AccorHotel Guest Services Director
7 days ago
Miami Beach, Florida, United States AccorHotel Full timeGuest Services Director PositionWe are seeking a highly skilled Guest Services Director to lead our front office team at AccorHotel's SLS South Beach. This role offers a unique opportunity to work in a fast-paced environment, driving business growth and ensuring guest satisfaction.Key Responsibilities:Leadership and Team Management: Direct all activities of...
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Guest Services Shuttle Driver
7 days ago
Panama City Beach, Florida, United States Guest Services Full timeJob SummaryThe Resort Commuter Vehicle Operator will transport guests and their luggage from designated parking areas to resort amenities, ensuring a safe and enjoyable experience for all passengers.Responsibilities:Operate a vehicle over specified routes or to specified destinations, following established time schedules and adhering to traffic regulations...
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Parking Guest Services Manager
7 days ago
Miami, Florida, United States Evolution Parking & Guest Services Full timeOverview of Evolution Parking & Guest ServicesWe are dedicated to delivering exceptional guest service and ensuring the safety and efficiency of parking operations. As a leader in the industry, we operate and manage parking and front door services exclusively for hotels and resorts nationwide.{Job Description}The Valet Supervisor plays a crucial role in...
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Luxury Guest Experience Coordinator
7 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeTake Your Career to the Next Level with Evolution Parking & Guest Services!We are seeking a highly motivated Parking Operations Director to join our team at Evolution Parking & Guest Services. As a leader in the luxury valet parking industry, we pride ourselves on providing exceptional service to our clients and their guests.About UsEvolution Parking & Guest...
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Hotel Services Director
7 days ago
Miami Beach, Florida, United States Marriott Full timeKey ResponsibilitiesThe Hotel Services Director will oversee the management of the hotel's front office, including the front desk, guest services, and bell staff. Key responsibilities include: leading by example, motivating and developing staff, improving operational efficiency, handling customer complaints, and ensuring compliance with company policies and...
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Guest Services Coordinator
21 hours ago
Miami Beach, Florida, United States The Gates South Beach Full timeThe Gates South Beach is seeking an experienced Guest Services Coordinator to provide exceptional support to our front office team. As a vital member of our hotel's operations, you will be responsible for handling guest requests, coordinating room assignments, and maintaining accurate records.ResponsibilitiesRespond to guest inquiries and resolve issues...
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Guest Services Coordinator
7 days ago
Miami Beach, Florida, United States The Gates South Beach Full timeThe Gates South Beach is seeking a detail-oriented and organized Guest Services Coordinator to join our team. In this role, you will be responsible for coordinating guest services, including room assignments, special requests, and VIP arrivals.Key Responsibilities:Coordinate guest services, ensuring seamless experiences.Assist in managing reservations,...
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Guest Services Coordinator
7 days ago
Miami Beach, Florida, United States Davidson Hospitality Group Full timeDream Job Alert!Are you passionate about delivering exceptional guest experiences? Do you have a knack for problem-solving and working under pressure? If so, we'd love to hear from you!About the Role:As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for creating unforgettable guest experiences. Your duties will include greeting and...
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Miami, Florida, United States Riviera Dining Group Inc Full timeJob OverviewRiviera Dining Group Inc is seeking a highly skilled Director of Reservation and Guest Relations Strategist to lead our reservations and guest relations operations.Key Responsibilities:Optimize reservation systems, enhance guest experiences, and leverage advanced analytics and technology to improve efficiency and guest satisfaction.Develop and...
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Guest Services Manager
2 days ago
Miami Beach, Florida, United States Fisher Island Club Full timeHousekeeping Supervisor Job SummaryFisher Island Club is seeking an experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping team, you will be responsible for overseeing the daily operations of our residential units and public areas.Key Responsibilities:Cleaning and Maintenance: Oversee the cleaning and maintenance of guest...
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Concert Guest Services Specialist
3 weeks ago
Miami Beach, Florida, United States Live Nation Entertainment Full timeJob SummaryWe are seeking a highly skilled and courteous individual to join our team as a Concert Guest Services Specialist at Live Nation Entertainment. This role requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Greet guests promptly and professionally, providing a...
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Hotel Guest Services Specialist
2 weeks ago
Miami Beach, Florida, United States Disability Solutions Full timeAbout the RoleThe ideal candidate for this role will possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will be responsible for registering guests, assigning rooms, and handling all aspects of guest service in a friendly and efficient manner.
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Tram Driver and Resort Shuttle Specialist
7 days ago
Panama City Beach, Florida, United States Guest Services Full timeJob Description: As a Tram Driver at Guest Services, you will play a vital role in transporting guests and their luggage between designated parking areas and resort amenities. This is an excellent opportunity to provide exceptional customer service and contribute to the success of our team.Key Responsibilities:Transport Guests: Drive tram vehicles safely and...
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Resort Commuter Vehicle Operator
7 days ago
Panama City Beach, Florida, United States Guest Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Resort Commuter Vehicle Operator to join our team at Guest Services. This role involves transporting guests and their luggage from designated parking areas to resort amenities, ensuring a safe and enjoyable experience for all passengers.Key Responsibilities:Drive a vehicle over specified routes...
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Reservations and Guest Services Coordinator
7 days ago
Miami Beach, Florida, United States Fontainebleau Miami Beach Full timeAbout the RoleWe are looking for a talented Reservations Coordinator to support our front desk operations at Fontainebleau Miami Beach.This is an excellent opportunity to develop your skills in guest services, communication, and problem-solving. If you are a team player with a passion for delivering exceptional customer experiences, we want to hear from...
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Valet Operations Coordinator
7 days ago
Miami, Florida, United States Evolution Parking & Guest Services Full timeCompany OverviewEvolution Parking & Guest Services is a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.We operate and manage the parking and front door services, delivering exceptional service that exceeds our customer and client's expectations. Our strict focus on only serving the hotel...
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Parking Attendant Specialist
7 days ago
Miami, Florida, United States Evolution Parking & Guest Services Full time**Delivering Exceptional Guest Service**As a Valet Attendant, you will be responsible for providing first-class customer service to guests in a professional, courteous, and efficient manner.You will assist arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and...
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Transportation Operations Coordinator
7 days ago
Panama City Beach, Florida, United States Guest Services Full timeCompany Overview: Founded in 1917, Guest Services has earned a reputation as a premier hospitality management company and National Park Service concessionaire in the United States. We pride ourselves on providing best-in-class services across various client sites.Job Summary: We are seeking a Tram Driver to transport guests and their luggage between...
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Luxury Hotel Guest Services Representative
7 days ago
Miami Beach, Florida, United States AccorHotel Full timeJob SummaryWe are looking for a talented Luxury Hotel Guest Services Representative to join our front desk team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcome and check-in guests, providing personalized...
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Assistant Front Office Director
21 hours ago
Miami Beach, Florida, United States The Gates South Beach Full timeJob Title: Assistant Front Office DirectorEstimated Salary: $45,000 - $55,000 per year.About The Gates South BeachThe Gates South Beach is a boutique lifestyle hotel offering guests an authentic and unconventional experience. Located in the heart of South Beach, this contemporary full-service hotel features newly built guestrooms and is set directly across...