Guest Services Coordinator

2 days ago


Miami Beach, Florida, United States The Gates South Beach Full time

The Gates South Beach is seeking an experienced Guest Services Coordinator to provide exceptional support to our front office team. As a vital member of our hotel's operations, you will be responsible for handling guest requests, coordinating room assignments, and maintaining accurate records.

Responsibilities
  • Respond to guest inquiries and resolve issues promptly
  • Maintain accurate records of guest stays and preferences
  • Coordinate room assignments and availability
  • Assist with check-in and check-out processes
  • Provide exceptional customer service to guests and colleagues alike

This is a full-time position offering a salary range of $50,000 - $70,000 per year, depending on experience. We're looking for a proactive and detail-oriented individual with excellent communication skills and a passion for delivering outstanding guest experiences.



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