Luxury Hotel Guest Services Representative

22 hours ago


Miami Beach, Florida, United States AccorHotel Full time
Job Summary

We are looking for a talented Luxury Hotel Guest Services Representative to join our front desk team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  1. Welcome and check-in guests, providing personalized service and exceeding expectations
  2. Provide detailed information about hotel amenities, services, and local attractions, promoting loyalty and retention
  3. Manage guest requests, addressing any issues or concerns promptly and efficiently
  4. Collaborate with other departments to ensure seamless guest experiences, driving business results and revenue growth

Requirements:

  • Bachelor's degree in Hospitality or related field (preferred)
  • 1-2 years of experience in a public contact position, preferably in an upscale hotel
  • Advanced knowledge of computer systems, including Microsoft Office and Micros
  • Excellent communication, problem-solving, and interpersonal skills
  • Able to work independently and as part of a team, with a high level of attention to detail

Compensation and Benefits:

  • An estimated annual salary of $55,000-$65,000, depending on experience
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
  • Opportunities for professional growth and development, including training and education assistance


  • Apollo Beach, Florida, United States Evolution Parking & Guest Services Full time

    Take Your Career to the Next Level with Evolution Parking & Guest Services!We are seeking a highly motivated Parking Operations Director to join our team at Evolution Parking & Guest Services. As a leader in the luxury valet parking industry, we pride ourselves on providing exceptional service to our clients and their guests.About UsEvolution Parking & Guest...


  • Palm Beach, Florida, United States LR Palm House LLC Full time

    Job SummaryThe Guest Service Agent serves as the first point of contact for guests, delivering exceptional service and ensuring a seamless experience from arrival to departure.Key ResponsibilitiesGuest RelationsWelcome and greet guests with a warm and friendly demeanor.Provide personalized service, addressing guests by name and anticipating their...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Transform Your Career as a Luxury Parking AttendantAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages the parking and front door services at some of the finest hotels, including the Waldorf Astoria,...


  • Miami Beach, Florida, United States Fontainebleau Florida Hotel, LLC Full time

    About Our Team:Fontainebleau Florida Hotel, LLC is a world-renowned luxury hotel located on oceanfront Collins Avenue in Miami Beach. We are committed to providing exceptional guest experiences and creating memorable moments for our visitors.Job Description:We are seeking a Customer Service Representative to join our team. As a Customer Service...


  • Miami Beach, Florida, United States Marriott Full time

    About the Role: We are seeking a skilled and charismatic Luxury Guest Experience Ambassador to join our team at The Miami Beach EDITION. This role involves creating unforgettable experiences for our guests, ensuring seamless check-in and check-out processes, and providing exceptional service throughout their stay. As a Luxury Guest Experience Ambassador, you...


  • Miami, Florida, United States Hyatt Hotels Corporation Full time

    Company Overview">At Hyatt Hotels Corporation, we pride ourselves on providing exceptional service to our guests. As a luxury hotel service associate, you will be part of a team that is dedicated to making travel more human.


  • Miami Beach, Florida, United States Fontainebleau Florida Hotel, LLC Full time

    Role SummaryAs a Luxury Sales Professional at Fontainebleau Florida Hotel, LLC, you will be responsible for delivering exceptional customer experiences and driving sales growth. We are seeking a highly motivated and results-driven individual to join our team.About UsFontainebleau Miami Beach is one of the most historically and architecturally significant...


  • Miami Beach, Florida, United States AccorHotel Full time

    Job DescriptionWe are looking for a highly skilled and experienced Luxury Hotel Reception Specialist to join our team at the SLS South Beach Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and resolving any issues that may arise during their stay.The...


  • Miami, Florida, United States Faena hotel Full time

    About Faena Hotel">At Faena Hotel, we are committed to providing an unparalleled luxury experience for our guests. Our hotel is steeped in the warmth and traditions of the south, combining authentic and attentive hospitality with world-class amenities.">Job Overview">We are seeking a highly skilled Luxury Spa Event Coordinator to join our team. As a key...


  • Miami, Florida, United States Mandarin Oriental, Miami Full time

    Mandarin Oriental, MiamiWe are seeking a highly skilled La Mar Breakfast Server to join our team. This is an exciting opportunity to work in a luxurious setting and provide exceptional service to our guests.About UsMandarin Oriental Hotel Group is renowned for creating unique hotels through distinctive design and a strong sense of place. Our award-winning...


  • Miami, Florida, United States TB ISLE RESORT LP Full time

    Job SummaryWe are seeking a highly skilled Luxury Hotel Front Desk Supervisor to join our team at JW Marriott Turnberry Miami Resort & Spa in Aventura, FL. This is a fantastic opportunity for a motivated and experienced professional to take on a challenging role with a luxury hotel brand.About the RoleThe At Your Service Supervisor will be responsible for...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    **Job Overview** We are seeking an experienced and customer-focused In Suite Dining Attendant to join our team at CARILLON HOTEL MANAGEMENT LLC. As a key member of our luxury dining team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests. **Key Responsibilities:**


  • Miami Beach, Florida, United States AccorHotel Full time

    Job DescriptionWe are seeking an experienced Luxury Hotel Front Desk Manager to join our team at AccorHotel. This is a fantastic opportunity to work in a dynamic and fast-paced environment, leading a team of professionals to deliver exceptional guest experiences.About the RoleThe successful candidate will be responsible for overseeing the daily operations of...


  • Miami Beach, Florida, United States Aimbridge Hospitality Full time

    Job OverviewWe are seeking a skilled Front Desk Agent to join our team at the Residence Inn Surfside. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of hotel standards.

  • Sales Associate

    23 hours ago


    Miami Beach, Florida, United States Fontainebleau Florida Hotel, LLC Full time

    Job Title: Sales Associate - Luxury RetailWe are seeking a highly skilled and motivated Sales Associate to join our team at Fontainebleau Florida Hotel, LLC. As a Sales Associate, you will be responsible for providing exceptional customer service to hotel guests, selling goods and attending to customers on the sales floor.Responsibilities:Sell high-end...


  • Miami, Florida, United States AccorHotel Full time

    About UsAt AccorHotel, we're passionate about delivering exceptional experiences to our guests. Our luxury hotel offers a unique blend of style, comfort, and service, making it the perfect destination for travelers seeking a memorable stay.


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    At Carillon Hotel Management LLC, we are seeking an exceptional Luxury Food and Beverage Operations Manager to join our team. This is a dynamic opportunity for an experienced professional to oversee all aspects of food and beverage operations at our luxury hotel.Key Responsibilities:Leadership and Supervision: Direct and supervise the Front of the House Food...


  • Miami, Florida, United States Hyatt Hotels Corp. Full time

    We are seeking a skilled and detail-oriented Luxury Hotel Night Audit Lead to join our team at Hyatt Hotels Corp. in Miami Beach, Florida.Company OverviewAt Hyatt, we believe that hospitality is more than just a job - it's a career for people who care. We turn trips into journeys, encounters into experiences, and jobs into careers. Our hotels offer a unique...


  • Miami, Florida, United States Hyatt Hotels Corporation Full time

    Company Overview:H yatt Hotels Corporation is a leading hospitality company with a rich history of delivering exceptional guest experiences. With a portfolio of iconic brands, including Andaz Miami Beach, Hyatt has established itself as a leader in the industry. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as...


  • Vero Beach, Florida, United States Pyramid Global Hospitality Full time

    Company OverviewWe are a leading hospitality company, Pyramid Global Hospitality, committed to creating exceptional guest experiences. Our People First culture fosters diversity, growth, development, and wellbeing. We offer ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their...