Concert Guest Services Specialist

1 week ago


Miami Beach, Florida, United States Live Nation Entertainment Full time
Job Summary

We are seeking a highly skilled and courteous individual to join our team as a Concert Guest Services Specialist at Live Nation Entertainment. This role requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet guests promptly and professionally, providing a welcoming experience for all visitors.
  • Assure quality service standards are met across all House of Blues venues, ensuring every guest has an exceptional experience.
  • Effectively handle guest table location complaints and discrepancies, resolving issues efficiently and courteously.
Requirements:
  • Demonstrated excellent communication and interpersonal skills.
  • Able to work independently with minimal supervision.
  • Familiarity with customer service principles and practices.
Working Conditions:

This is a full-time position that requires working varying shifts, including nights, weekends, and holidays. The ideal candidate will be flexible and able to adapt to changing circumstances.

Compensation:

The estimated salary for this role is approximately $35,000 - $45,000 per year, depending on experience. We offer competitive benefits, including health insurance, 401(k) matching, and paid time off.



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