Valet Operations Coordinator

2 days ago


Miami, Florida, United States Evolution Parking & Guest Services Full time

Company Overview

Evolution Parking & Guest Services is a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.

We operate and manage the parking and front door services, delivering exceptional service that exceeds our customer and client's expectations. Our strict focus on only serving the hotel industry allows us to provide a more sophisticated guest service platform without distractions.

{Job Summary}

The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while providing exceptional customer service. This includes responding quickly to customers' requests, leading by example, and supporting the Guest Service Manager.

{Key Responsibilities}
  • Establish positive relationships with guests through consistent delivery of customer service.
  • Greet guests in a professional and friendly manner upon arrival and departure.
  • Monitor and maintain efficient traffic flow throughout the valet staging area.
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
  • Retrieve and park vehicles in designated areas cautiously.
{Requirements}

To be successful in this role, you should have:

  • An Associate's Degree or equivalent work experience.
  • A strong understanding of business practices, including accounting, human resources, and customer service.
  • Experience in valet parking, leadership, and customer service.
  • Excellent communication and organizational skills.
{Benefits}

As a valued member of our team, you will enjoy:

  • A competitive hourly rate of $19.
  • Health, dental, and vision insurance.
  • 401K with company match.
  • Employee discounts with selected retailers.


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