Customer Service Representative
2 weeks ago
We are seeking a highly motivated and entrepreneurial individual to join our team as a Customer Service Trainee at A.C.E. Executives. Our boutique marketing and consulting firm is dedicated to promoting equity and access to fast and reliable wireless products, working with renowned brands in the telecommunications industry.
As a Customer Service Trainee, you will have the opportunity to work closely with our Senior Level Sales and Client Support teams to develop skills in sales and marketing, market analysis, client engagement, and customer support. This is an entry-level position perfect for candidates with a passion for building strong client relationships and a desire to thrive in a competitive, team-oriented environment.
Key Responsibilities:
- Facilitate the sales process through collaborative presentations with customers to educate them on promotions and product benefits.
- Analyze consumer trends to identify potential customers and maximize sales opportunities.
- Coordinate with sales, marketing, and quality control teams to exceed business objectives and track performance standards.
- Support the optimization of promotional materials by attending client meetings to analyze product performance and identify areas for improvement.
- Develop and execute new sales and marketing strategies to enhance the consumer experience and increase revenue.
Requirements:
- Minimum of 2 years of experience in a client or customer-facing role.
- Excellent interpersonal and communication skills.
- Passion for advancing social equity and community programs.
- Strong desire for personal development and a love of learning.
- Initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.
A.C.E. Executives is a dynamic and growing company that values innovation and teamwork. We offer a competitive compensation package and opportunities for professional growth and development.
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