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Retail Customer Service Representative

1 month ago

North Richland Hills, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, answering questions and resolving issues in a timely and professional manner.
  • Operate front-end equipment, including cash registers and mobile retail applications, to process transactions and maintain accurate records.
  • Maintain a clean and organized store environment, including the front-end area, to ensure a positive shopping experience for members.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve skills and knowledge in customer service, sales, and operational procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Strong communication and interpersonal skills.
What We Offer

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.