Customer Service Representative
4 weeks ago
Map Communications is seeking a highly skilled and professional Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients' customers.
Key Responsibilities:
- Handle incoming calls in a friendly and professional manner
- Provide and request required information to ensure accurate issue resolution
- Transfer calls or take messages as necessary
- Work on our state-of-the-art call processing system and be trained on various call center tools
Requirements:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
Benefits:
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Compensation: $17 / Hour
Shifts Offered:
- Full Time - 40 hours per week, 10 hour shifts
- Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
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