Marketing and Communications Liaison

4 weeks ago


Pembroke Pines, Florida, United States SSM Services, inc Full time

At SSM Services, inc, we are seeking a highly skilled Marketing and Communications Associate to join our team. This role will play a crucial part in our company's continued growth and success.

Key Responsibilities:

  • Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies to effectively direct market our services.
  • Interact with clients in a friendly and professional manner, actively listening to their concerns and resolving issues promptly through excellent communication skills.
  • Provide targeted service and product solutions during one-on-one meetings with customers and clients.
  • Handle confidential customer information with sensitivity and discretion, adhering to client compliance and privacy policies.
  • Suggest areas of improvement to management staff to increase consumer and client satisfaction.
  • Represent our organization and clients in a professional business manner at all times.

Requirements:

  • Experience in a client or customer-facing position.
  • Ability to follow directions and excel in a team-oriented environment.
  • Technological proficiency and ability to quickly learn new software programs and adjust to software updates.
  • Superior organizational, time management, and prioritization skills.
  • Excellent communication skills with high emotional intelligence.
  • Value transparency, honesty, and will always do the right thing even when no one is watching.


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