Clinical Operations Manager

2 weeks ago


Norwalk, Connecticut, United States Nuvance Health Full time

Nuvance Health is a comprehensive healthcare network that encompasses a variety of hospital and outpatient facilities, alongside numerous primary and specialty care practices.

Position Overview:

The Perioperative Nurse Manager is accountable for overseeing patient care and operational activities within the unit. This role involves strategic collaboration with management to align with organizational objectives. The manager is responsible for providing both clinical and administrative guidance, enhancing departmental performance, and addressing the educational needs of the nursing staff.

Key Responsibilities:

  1. Oversee patient care processes, ensuring the establishment of care standards and effective unit operations in the clinical specialty.
  2. Maintain continuous accountability for unit operations, ensuring high-quality patient care around the clock.
  3. Manage recruitment, coaching, performance evaluations, and disciplinary actions for nursing staff, while fostering leadership development.
  4. Set unit goals that align with the broader mission of the organization, participating in strategic planning efforts.
  5. Assess patient satisfaction and implement necessary improvements to enhance care quality.
  6. Develop and manage budgetary plans, ensuring adherence to operational and capital budgets.
  7. Promote a culture of performance improvement by identifying and evaluating processes for enhancement.
  8. Create and maintain a staffing plan that aligns with budgetary constraints and resource allocation.
  9. Monitor staff recruitment, retention, and recognition initiatives, implementing improvements as needed.
  10. Collaborate with other departments to support corporate objectives and enhance interdisciplinary care models.
  11. Act as a representative for management in grievance procedures.
  12. Ensure compliance with all regulatory responsibilities associated with the position.
  13. Perform additional duties as assigned.

Qualifications:

Required: Bachelor's Degree with a minimum of 5 years of relevant experience in nursing. Current RN License.

Must possess at least 4 years of recent experience in the designated clinical area, with evidence of ongoing professional development.

Preferred: Master's degree in Nursing or Business.

Certifications: BLS (HCP) certification required. Additional certifications may include ACLS, TNCC, and IV certification based on specialty area.

Working Conditions:

Essential manual skills and coordination are required, with the potential for medium to heavy physical effort.

Exposure to various environmental factors may occur.

Equal Opportunity Employer: Nuvance Health is committed to providing reasonable accommodations for qualified applicants with disabilities.



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