RV Parts Specialist

6 days ago


La Feria Texas, United States Optimum RV Full time
About Us

Optimum RV is a leading dealership renowned for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to assist customers in finding the right parts and accessories for their RV.

Responsibilities
  • Provide excellent customer service at the Parts counter.
  • Assist customers in identifying and locating RV parts and accessories.
  • Offer detailed information and recommendations on parts, accessories, and related services.
  • Process parts orders, including special orders and warranty parts.
  • Manage parts inventory, including receiving, stocking, and organizing parts.
  • Maintain accurate records of parts transactions and inventory levels.
  • Collaborate with the service department to ensure timely availability of parts for repairs and maintenance.
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Keep the parts counter and showroom clean, organized, and well-stocked.
  • Adhere to all safety protocols and company policies.
Requirements
  • Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.
  • Strong knowledge of RV parts, accessories, and systems.
  • Excellent customer service and communication skills.
  • Ability to identify and locate parts using catalogs, computer systems, and other resources.
  • Strong organizational skills and attention to detail.
  • Proficiency in using parts management software and computer systems.
  • High school diploma or equivalent.
Essential Characteristics
  • Reliable: We do what we say we're going to do, when we say we're going to do it... every time.
  • Humble: We are trainable, coachable, and confident... not arrogant.
  • Hustle: We are self-motivated, driven, and never satisfied.
  • Team Player: We are stronger as one. We help each other, regardless of department or position.
  • Loyalty: We are committed to the success of the company through ups and downs because this is our career.
Benefits
  • Competitive wages
  • 401K
  • Medical insurance
  • Dental insurance
  • Vision Insurance
  • Company-Paid Life insurance
  • Supplemental Life Insurance
  • Short- & Long-Term Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • EAP
  • Wellness Program including Gym Reimbursement
  • Vacation, Personal Time & Vacation pay


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