Warranty Claims Specialist

2 months ago


Denton Texas, United States Fun Town RV Full time

Job Summary:

The Warranty Administrator is responsible for ensuring the smooth operation of warranty claims and repairs for Fun Town RV. This role requires strong organizational and communication skills, as well as a working knowledge of warranty procedures and policies.

Key Responsibilities:

  • Record and process claim information to manufacturer specifications.
  • Ensure warranty repairs are carried out to customer satisfaction.
  • Investigate overdue, unsettled, and short-paid claims.
  • Check, verify, process, document, and file warranty forms.
  • Receive, reconcile, and record payment summaries from manufacturers/concessionaires.
  • Maintain working knowledge of activities, methods, procedures, and policies of the Service Department.

Requirements:

  • Strong computer skills and familiarity with MS Excel/Google Sheets.
  • High School Diploma or equivalent.
  • Excellent organizational/sequencing skills.
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner.

Benefits:

  • Competitive salary.
  • Excellent benefit package, including Major Medical-Dental-Vision Insurance, Life Insurance, Paid Vacation, Paid Holidays, 401K (profit sharing), Christmas Savings Plan, and Employee Discounts in Company Store.

Equal Opportunity Employer:

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.



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