Parts Specialist

2 weeks ago


La Marque Texas, United States Sonic Powersports Full time
Position Overview:

As a Parts Specialist at Sonic Powersports, you will play a crucial role in ensuring our customers receive exceptional service and the right parts for their needs. Your expertise in motorsport vehicles will be invaluable in assisting both walk-in and telephone customers.

Key Responsibilities:

  • Welcome customers promptly with a professional and friendly demeanor.
  • Engage directly with customers to assess their parts and accessory needs.
  • Highlight ongoing promotions, discounts, and new arrivals to enhance customer experience.
  • Process transactions accurately, handling cash and credit card payments with care.
  • Participate in regular inventory checks to maintain accurate stock levels.
  • Ensure that merchandise displays are well-stocked, tidy, and visually appealing.
  • Keep customer mailing lists current and organized.
  • Gain proficiency in the computer systems essential for managing parts and accessories.
  • Collaborate with Service Technicians to address their parts and accessories requirements.
  • Assist technicians in identifying necessary parts for specific tasks.
  • Suggest related parts that may be beneficial for repairs.
  • Provide cost estimates for parts on repair orders.
  • Update the inventory management system and parts catalog regularly.
  • Maintain cleanliness and organization within the parts department.

Qualifications:

  • Exceptional customer service abilities.
  • Familiarity with motorsport vehicles and their components, including motorcycles and ATV/UTVs.
  • A valid driver's license is required.
  • Availability to work from Tuesday to Saturday for a minimum of 8 hours each day.

Compensation starts at $58,000 annually.

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