Hospitality Ambassador
3 weeks ago
We are seeking a highly motivated and customer-focused Host to join our team at the Renaissance Newport Beach. As a Host, you will be the first point of contact for our guests, setting the tone for their visit and ensuring a memorable experience. Your role will involve greeting guests, monitoring the dining area, and providing exceptional service to our guests.
Key Responsibilities
- Greet guests and provide a warm welcome
- Monitor the dining area and ensure tables are clean and ready for guests
- Estimate wait times and manage the guest waiting list
- Ensure the needs of guests are met while they are waiting
- Answer the telephone and book reservations
- Work collaboratively with the service team to provide exceptional service
Requirements
This role requires a high level of energy and enthusiasm, with the ability to work in a fast-paced environment. You will need to be able to lift and carry trays and/or bus tubs weighing up to 50 pounds on a regular basis. Some overtime may be required during certain shifts according to business demands.
What We Offer
We offer a competitive hourly rate of $19.00-$20.00 per hour, based on qualifications and experience. Our company values a supportive and inclusive work environment, and we are committed to providing ongoing training and development opportunities to help our employees grow and succeed.
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