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Hospitality Ambassador

2 months ago

Redondo Beach, California, United States Xperience XRG Full time
About Xperience XRG

Xperience XRG is a dynamic and fast-paced restaurant group that prides itself on delivering exceptional customer experiences. Our team members are the backbone of our success, and we're seeking a skilled and enthusiastic Food Server to join our ranks.

Job Summary

The Food Server is a key member of our front-of-house team, responsible for providing top-notch service to our guests. This role requires a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Guest Service: Welcome guests, take orders, and ensure timely delivery of food and beverages.
  • Order Management: Accurately enter orders into our POS system and ensure all necessary stock is replenished during shifts.
  • Team Collaboration: Work closely with colleagues to ensure seamless service and maintain a clean and safe environment.
  • Communication: Respond to guest concerns and complaints in a professional and courteous manner.
  • Accountability: Maintain accurate accounting of all monies and ensure proper check-out procedures.
Requirements:
  • Education: High School Diploma preferred.
  • Experience: Minimum of two (2) years related experience in a fast-paced restaurant environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.
Working Conditions:

The Food Server will work in a fast-paced, high-volume restaurant environment, exposed to varying levels of noise, crowds, and smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

Physical Requirements:

The Food Server must be able to walk long periods, stand for long periods, and use hands to handle, control, or feel objects, tools, or controls. Ability to push and lift up to 50 lbs is also required.