Credit and Collections Specialist
1 month ago
We are seeking a skilled Credit and Collections Analyst to join our team at Elwood Staffing. As a key member of our credit and collections team, you will be responsible for coordinating collection activities, reviewing and contacting past due accounts, and providing exceptional customer service.
Key Responsibilities:
- Review financial reports to identify past due balances and recommend remediation strategies
- Maintain ongoing communication with customers to resolve payment issues
- Collaborate with payroll and billing teams to improve customer experience and payment schedules
- Process credit card payments and credit reviews for prospective clients
- Perform other assignments as assigned by supervisor
Requirements:
- General business acumen and experience in collections or accounting
- Excellent communication and negotiation skills
- Working knowledge of general accounting principles
- Strong documentation and problem-solving skills
- Able to read and interpret financial reports
- Able to work a standard schedule with extended hours as needed
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