Collections Specialist
4 weeks ago
Frost Brown Todd LLP, a national law firm, is seeking a Collections Specialist to analyze accounts receivable and resolve client-billing problems.
Key Responsibilities:
- Analyze accounts receivable on a client and matter level, working closely with Billing Attorneys.
- Make outbound collection calls in a professional manner while maintaining customer relations.
- Resolve client-billing problems and rescue accounts receivable delinquency.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Handle various correspondence to clients to encourage payment of delinquent accounts.
- Regularly communicate with attorneys regarding efforts and status of past due accounts.
- Build effective working relationships with Client Accounting/E-Billing and Accounts Receivable departments.
Requirements:
- High School Diploma or equivalent.
- A minimum of 1 year of collections experience.
- Strong communication skills and problem-solving abilities.
- Ability to work independently and adapt to a fast-changing environment.
- Proficiency in Microsoft Office and Aderant Software.
Frost Brown Todd offers a competitive salary and comprehensive benefits package.
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