Collections Specialist

4 weeks ago


Columbus, Ohio, United States Frost Brown Todd Full time

Frost Brown Todd LLP, a national law firm, is seeking a Collections Specialist to analyze accounts receivable and resolve client-billing problems.

Key Responsibilities:

  • Analyze accounts receivable on a client and matter level, working closely with Billing Attorneys.
  • Make outbound collection calls in a professional manner while maintaining customer relations.
  • Resolve client-billing problems and rescue accounts receivable delinquency.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Handle various correspondence to clients to encourage payment of delinquent accounts.
  • Regularly communicate with attorneys regarding efforts and status of past due accounts.
  • Build effective working relationships with Client Accounting/E-Billing and Accounts Receivable departments.

Requirements:

  • High School Diploma or equivalent.
  • A minimum of 1 year of collections experience.
  • Strong communication skills and problem-solving abilities.
  • Ability to work independently and adapt to a fast-changing environment.
  • Proficiency in Microsoft Office and Aderant Software.

Frost Brown Todd offers a competitive salary and comprehensive benefits package.



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