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Business Process Analyst
2 months ago
Position: Business System Analyst
Location: Phoenix, AZ
Work Arrangement: Hybrid (3 days onsite)
Experience Required: 8+ years
Number of Openings: 2
Role Summary:
We are looking for a dedicated and skilled Business System Analyst to enhance our team at iSoftTek Solutions Inc. The successful candidate will possess a robust technical foundation, outstanding analytical abilities, and a collaborative spirit suited for a dynamic work environment.
Key Responsibilities:
- Engage with stakeholders to collect and evaluate intricate business requirements and regulations.
- Employ Postman for effective API testing.
- Extract and analyze data from MongoDB databases.
- Develop comprehensive mockups and wireframes to convey design ideas.
- Assess complex workflows and pinpoint opportunities for enhancement.
- Collaborate with QA engineers to review and execute automation tests, ensuring high standards of quality.
- Craft clear and detailed user stories with explicit acceptance criteria.
- Proactively seek clarifications to thoroughly understand complex business rules and processes.
- Monitor system performance by analyzing logs using tools such as Mezmo, Dynatrace, ADO, and Lens.
- Manage multiple projects concurrently, ensuring timely delivery of exceptional results.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or a related discipline.
- Demonstrated experience as a Business System Analyst or in a comparable role.
- Proficient in Postman and MongoDB.
- Experience in creating mockups and testing intricate workflows.
- Familiarity with automation tools and frameworks, with the capability to review and execute tests.
- Exceptional written and verbal communication skills, with a talent for drafting detailed user stories and documentation.
- Strong multitasking skills and the ability to oversee various projects.
- Experience with system monitoring tools such as Mezmo, Dynatrace, ADO, and Lens.
- Detail-oriented with strong analytical and problem-solving capabilities.
- Ability to comprehend, inquire, clarify, and document complex business rules.
Preferred Qualifications:
- Experience within the airline industry.