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Business Process Analyst

2 months ago


Phoenix, Arizona, United States iSoftTek Solutions Inc Full time
Job Overview

Position: Business System Analyst

Location: Phoenix, AZ

Work Arrangement: Hybrid (3 days onsite)

Experience Required: 8+ years

Number of Openings: 2

Role Summary:

We are looking for a dedicated and skilled Business System Analyst to enhance our team at iSoftTek Solutions Inc. The successful candidate will possess a robust technical foundation, outstanding analytical abilities, and a collaborative spirit suited for a dynamic work environment.

Key Responsibilities:

  1. Engage with stakeholders to collect and evaluate intricate business requirements and regulations.
  2. Employ Postman for effective API testing.
  3. Extract and analyze data from MongoDB databases.
  4. Develop comprehensive mockups and wireframes to convey design ideas.
  5. Assess complex workflows and pinpoint opportunities for enhancement.
  6. Collaborate with QA engineers to review and execute automation tests, ensuring high standards of quality.
  7. Craft clear and detailed user stories with explicit acceptance criteria.
  8. Proactively seek clarifications to thoroughly understand complex business rules and processes.
  9. Monitor system performance by analyzing logs using tools such as Mezmo, Dynatrace, ADO, and Lens.
  10. Manage multiple projects concurrently, ensuring timely delivery of exceptional results.

Qualifications:

  1. Bachelor's degree in Computer Science, Information Systems, or a related discipline.
  2. Demonstrated experience as a Business System Analyst or in a comparable role.
  3. Proficient in Postman and MongoDB.
  4. Experience in creating mockups and testing intricate workflows.
  5. Familiarity with automation tools and frameworks, with the capability to review and execute tests.
  6. Exceptional written and verbal communication skills, with a talent for drafting detailed user stories and documentation.
  7. Strong multitasking skills and the ability to oversee various projects.
  8. Experience with system monitoring tools such as Mezmo, Dynatrace, ADO, and Lens.
  9. Detail-oriented with strong analytical and problem-solving capabilities.
  10. Ability to comprehend, inquire, clarify, and document complex business rules.

Preferred Qualifications:

  1. Experience within the airline industry.