Systems Business Analyst

2 weeks ago


Phoenix, Arizona, United States Information Resource group, Inc. Full time
Job Overview

Position: Systems Business Analyst - Local Candidates Preferred

Company: Information Resource Group, Inc.

Role Duration: 6 Months with potential for extension

Position Summary:

  • Conduct a thorough review of existing templates and standard operating procedures, ensuring alignment with applicable Administrative Regulations.
  • Engage with Badge Image Office and Department Badge Liaisons to uncover challenges and identify process deficiencies. Execute a gap analysis to pinpoint areas ripe for transformation from the current operational state to an improved future state.
  • Establish a prioritized list of processes or programs that require updates or creation. Develop and refine the identified processes. Propose modifications to relevant Administrative Regulations.
  • Each identified work process will be accompanied by a checklist, process map, standard operating procedure (SOP), and necessary templates.

Preferred Qualifications:

  • A Bachelor's Degree in Business, Business Analytics, or a related discipline is preferred.
  • A minimum of 3 years of experience in process mapping and continuous improvement is required. Experience in security access or badging processes, whether in public or private sectors, is preferred.
  • Experience within municipal or utility sectors is advantageous.


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