Technical Support Specialist for EV Charging Solutions

4 weeks ago


Huntington Beach, California, United States Zero Impact Solutions Full time
Job Title: Technical Support EVSE

Zero Impact Solutions is seeking a highly motivated Technical Support EVSE to join our team. As a Technical Support EVSE, you will play a key role in providing exceptional customer support and technical expertise to our clients.

Job Summary

We are looking for a skilled Technical Support EVSE to join our team. The successful candidate will have a strong background in EVSE/OCPP customer service, excellent communication skills, and the ability to work collaboratively with our sales and engineering teams.

Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues related to EV charging hardware and software.
  • Work closely with the engineering team to understand our EV charging ecosystem and industry protocols.
  • Coordinate scheduling between service providers and internal teams to ensure 24/7 coverage for our EVOLV Charging platform.
  • Occasionally travel to provide hands-on technical support to high-value customers.
  • Communicate regularly with sales, marketing, and engineering teams to maintain product knowledge and develop quality control standards.
  • Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge.
  • Maintain a deep understanding of our products, services, and technical infrastructure.
  • Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, and customer satisfaction.
  • Analyze support data to identify trends, root causes of recurring issues, and areas for improvement.
Requirements and Skills
  • Bachelor's degree in computer science, engineering, or a related field.
  • 5+ years of customer technical support experience with a strong background in EVSE/OCPP customer service.
  • Excellent communication and analytical skills.
  • Ability to work collaboratively with cross-functional teams.
  • Flexibility to cover for team members as needed.

Zero Impact Solutions is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



  • Huntington Beach, California, United States Zero Impact Solutions Full time

    Job SummaryWe are seeking a highly motivated Technical Support Specialist to join our team at Zero Impact Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical guidance to our clients. Your primary focus will be on troubleshooting and resolving technical issues related to our EV...


  • Huntington Beach, California, United States Experis Full time

    Job Summary:Experis is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely resolutions for hardware, software, and user permissions issues. Your expertise in networking, directories, and identity access management will be invaluable in ensuring the smooth operation...

  • IT Support Specialist

    4 weeks ago


    Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Alpha Omega Computer & Network Services, Inc. and contribute to our mission-driven growth initiative.Job Summary:We are looking for a skilled IT Support Specialist to provide hands-on technical support, ensuring reliability, efficiency, and security across...

  • IT Support Specialist

    4 weeks ago


    Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Alpha Omega Computer & Network Services, Inc. Our goal is to provide exceptional technical support to our clients, ensuring their IT systems are reliable, efficient, and secure.Key Responsibilities:Provide hands-on IT support to clients, troubleshooting...


  • Long Beach, California, United States United Pacific Full time

    Job SummaryUnited Pacific is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion...


  • Huntington Beach, California, United States City of Huntington Beach California Full time

    Job SummaryThe Information Services Department at the City of Huntington Beach California is seeking a skilled Technical Specialist for Equipment and Service to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our equipment and services, ensuring seamless operations and optimal...


  • Huntington Beach, California, United States Zero Impact Solutions Full time

    Job Title: Senior EVSE Software Project ManagerWe are seeking a highly motivated and experienced Senior EVSE Software Project Manager to lead our software development projects. As a key member of our team, you will be responsible for managing multiple projects, developing and monitoring project plans, and coordinating with cross-functional teams to ensure...


  • Huntington Beach, California, United States Cabell Huntington HospitalSt. Mary Full time

    Job DescriptionMarshall Health Network is seeking a qualified candidate to fill a User Support Analyst vacancy. With technical guidance from the Network Administrator, the PC/Network Support Analyst functions as a technician performing installation and support of printers, personal computers (PC's), peripheral equipment, and end user network connectivity.Key...


  • Newport Beach, California, United States Resource Informatics Group Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Resource Informatics Group. As a Helpdesk Support Technician, you will be responsible for delivering exceptional technical support to internal and external stakeholders, ensuring effective communication and issue resolution across language barriers.Your role will...


  • Long Beach, California, United States Dave & Busters Full time

    Job SummaryAs a Technical Support Specialist at Dave & Busters, you will be responsible for the repair and maintenance of the building's games, simulators, and technical equipment. You will deliver an unparalleled Guest experience by providing timely and accurate service, while keeping your supervisor fully informed of all problems.Key ResponsibilitiesRepair...


  • Huntington Beach, California, United States Vensure Employer Solutions Full time

    Job SummaryVensure Employer Solutions is seeking a highly skilled Medical Billing Specialist to join our team. As a Medical Billing Specialist, you will be responsible for processing medical claims, collecting patient or provider payments, and resolving questions and problems with customer accounts.Key ResponsibilitiesReview clinical documentation to ensure...

  • IT Support Specialist

    3 weeks ago


    Huntington Beach, California, United States Capital One Full time

    Job SummaryCapital One is seeking a skilled IT Support Specialist to provide onsite customer support for a geographically dispersed enterprise workforce. As a key member of our team, you will be responsible for providing technology support operations, including end user support, IT incident management, change management, problem management, knowledge...

  • IT Support Specialist

    3 weeks ago


    Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full time

    Job SummaryWe are seeking an experienced IT Support Technician II who will deliver prompt and valuable technical support for computer systems. In this role, you will address Level II technical inquiries and provide knowledgeable resolutions.Key ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone,...


  • Huntington Beach, California, United States City of Huntington Beach California Full time

    Job SummaryWe are seeking a highly skilled Engineering Support Specialist to join our team at the City of Huntington Beach California. As an Engineering Support Specialist, you will play a critical role in supporting our engineering operations and ensuring the delivery of high-quality services to our community.Key ResponsibilitiesProvide technical support to...


  • Huntington Beach, California, United States Adient Aerospace, LLC Full time

    Job Title: Help Desk SupportAdient Aerospace, LLC is seeking a skilled Help Desk Support professional to join our team in Huntington Beach, CA.Job SummaryThe Help Desk Support is responsible for providing technical assistance to employees with software, hardware, and network-related issues. This includes diagnosing and resolving problems, providing...

  • EVS Assistant

    4 weeks ago


    Laguna Beach, California, United States Aerotek Full time

    **Job Title: EVS Aide****Job Summary:**We are seeking a detail-oriented and organized EVS Aide to join our team at Aerotek. As an EVS Aide, you will be responsible for maintaining a clean and safe environment in our hospital setting. This includes cleaning patient rooms, bathrooms, and common areas, as well as performing floor care tasks such as stripping,...

  • IT Support Specialist

    3 weeks ago


    Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full time

    Job Summary:We are seeking an experienced IT Support Technician to contribute to our mission-driven team and help us expand into the Defense Industrial Base (DIB) and CMMC compliance services market.Our goal is to grow our Managed Security Service Provider (MSSP) business to $10 million in revenue.As a key member of our team, you will provide hands-on IT...


  • Huntington Beach, California, United States Collabera Full time

    Job Title: Desktop Support or IT SupportJob Summary:We are seeking a skilled Desktop Support or IT Support professional to join our team at Collabera. As a Desktop Support or IT Support, you will be responsible for the installation, maintenance, and troubleshooting of desktop computers, peripherals, software, and related systems.Key Responsibilities:Timely...

  • IT Support Specialist

    3 weeks ago


    Huntington Beach, California, United States Ledgent Technology Full time

    Job Summary:We are seeking an experienced IT Support Technician to contribute to our Managed Security Service Provider (MSSP) growth initiative. Our goal is to expand into the Defense Industrial Base (DIB) and CMMC compliance services market, reaching $10 million in growth. At Ledgent Technology, we value being Happy, Hungry, Humble, and Honest-core...


  • Huntington Beach, California, United States Current USA Full time

    Qualifications:Must have at least 18 credits in psychology or a related field and possess a minimum of 1-year experience with individuals with Autism or developmental disabilities, or hold Registered Behavior Technician (RBT) certification and possess a minimum of 1-year experience with individuals with Autism or developmental disabilities.Must possess...