Field Service Engineer

5 days ago


Tennessee, United States Prevalent Group Full time
About the Role

We are seeking a highly skilled Field Service Technician to join our team at Prevalent Group. As a Field Service Technician, you will be the front line of customer interaction, delivering efficient field service support in your assigned territory.

Key Responsibilities
  • Enhance customer satisfaction by providing exceptional customer service.
  • Travel to customer sites and provide installation, emergency repairs, preventative maintenance services, and training.
  • Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.
  • Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.
Requirements
  • Prior experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment.
  • Knowledge and experience reading schematics and utilizing multimeters.
  • Previous military or transitioning veterans encouraged to apply.
  • Prior Field Service Technician experience a plus.
What We Offer
  • Competitive compensation package ($70,000-80,000 per year plus overtime).
  • Company-provided cell phone, laptop, and tools.
  • All travel expenses covered.
  • Generous paid holidays and personal time off.
  • Exceptional benefits including medical, dental, and vision insurance.
  • 401k with a company match.

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