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Microsoft Retail Sales and Marketing Specialist

2 months ago

Orlando, Florida, United States Microsoft Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Windows Store Consultant. As a key member of our U.S. Retail Sales and Marketing Team, you will play a critical role in promoting the Microsoft ecosystem within Microsoft Windows Stores located in Best Buy.

Key Responsibilities
  • Support Best Buy employees and customers in discovering, enabling, and implementing high-value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
  • Maintain expertise-level product knowledge in all Microsoft retail consumer products, devices, and services.
  • Self-educate, share specialized knowledge, and demonstrate and present the newest product and service offerings across all devices.
  • Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
  • Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
  • Provide store-level insights to Channel, Sales, and Category teams to influence marketing and sales programs and strategies.
  • Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls.
  • Support and manage the Microsoft business for up to 5 stores, including aligning training and other store business needs.
  • Assist Microsoft Experts/Consultants in side-by-side sales interactions, as well as individualized.
Requirements
  • High School Diploma or equivalent and 3+ years of retail experience, or Bachelor's Degree and 1+ year(s) of retail experience.
  • 1+ year(s) of leadership experience.
  • 1+ year(s) of one or a combination of the following: customer-facing technical support, retail support, or product support.
Preferred Qualifications
  • High School Diploma or equivalent and 5+ years of retail experience, or Bachelor's Degree and 3+ years of leadership retail experience and 1+ year(s) of multi-unit experience.
  • Prior experience selling technology or other consumer products.
  • Superior end-to-end customer service and people rapport-building skills, both 1:1 and in a group environment.
Benefits
  • Industry-leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.