Director of Education and Leadership Development

3 days ago

Arlington, Virginia, United States National Apartment Association Full time
Job Summary

The National Apartment Association is seeking a highly skilled and experienced Director of Education and Leadership Development to lead the development, coordination, and execution of education and leadership development programs and resources for the Association's members and non-members.

Key Responsibilities
  • Develop, evaluate, and enhance the education content strategy for the NAA Education Institute, including online and in-person training and content.
  • Oversee the development and issuance of Continuing Education Credits (CECs) for NAAEI's educational content that meets the requirements of NAAEI's Credential Programs.
  • Direct the training and communications with NAA's Affiliate Network related to the administration of NAAEI programs and services.
  • Work with direct reports and Subject Matter Experts (SMEs) to develop high-quality programs that meet the needs of participants, including webinars, non-credential programming, articles, best practices, conference presentations, and benchmark surveys.
  • Create content and pathways for learning that support NAAEI's credential programs.
  • Manage relationships with NAAEI's learning management system partner.
  • Oversee NAA's leadership development program offerings, including project planning, leading committees, program execution, communication, and ongoing management.
  • Collaborate with industry associations and partners to develop and implement joint education programs.
  • Work with the marketing and communications team to execute the marketing plan for all education and leadership programs, including email, print, and digital media.
  • Develop program surveys and track results to ensure participants find high value in offerings.
  • Liaise with event logistics teams to ensure all programs are appropriately managed according to event templates and budgets.
Leadership
  • Provide leadership, mentorship, and coaching for one direct team member.
  • Oversee NAA's Diversity, Equity & Inclusion Committee and Operations Committee. Other committees and task forces may be assigned.
  • Develop and monitor the department budgets and take appropriate action to achieve strategic priorities and budget goals.
Requirements
  • Bachelor's degree in a relevant field.
  • 5 years of experience in developing and implementing education and leadership development programs, including in-person and online programming.
  • A minimum of 3 years of experience with a professional or trade association (or similar organization) managing relevant programs.
  • Experience managing or administering diverse and inclusive educational content online and in-person.
  • Experience forming partnerships to produce educational products is a plus.
  • Strong time and project management skills.
  • Superior leadership, budgetary, and interpersonal skills, including team management and mentorship.
  • Strong vendor management skills.
  • Strong client-facing and communication skills.
  • Advanced trouble-shooting and multi-tasking skills.
  • Framework of knowledge for association management or CRM software.
  • Strong oral and written communication skills.
  • Solid organizational skills with the ability to balance team and individual responsibilities.
  • Must be able to travel occasionally to attend events and other off-site functions.
  • Excellent project management, verbal, editing/writing skills are required. The successful candidate will have excellent people skills, be detail- and service-oriented, and have exceptional technology skills.
  • Proven ability to motivate, influence, and gain commitment at all levels of the organization.
  • CAE Designation preferred.

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