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Front Desk Representative

2 months ago

Bethesda, Maryland, United States Denver Co Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Representative to join our team at Denver Co. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Respond to guest inquiries and requests in a professional and courteous manner.
  • Process guest check-ins and check-outs, ensuring accuracy and efficiency.
  • Manage guest accounts, including handling payments and resolving any issues that may arise.
  • Provide information and assistance to guests regarding hotel amenities, services, and local attractions.
  • Operate the front desk, including handling cash transactions and maintaining a clean and organized workspace.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and credit transactions.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Discounts on hotel stays and other company services.
  • Eligibility for employee referral bonuses.