Front Desk Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Attendant to join our team at Marriott Bethesda Downtown at Marriott HQ. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable stay.
Key Responsibilities- Process guest arrivals and departures, including check-in and check-out procedures
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Provide information and recommendations on local attractions and services
- Manage guest requests and complaints in a courteous and efficient manner
- Maintain a clean and organized front desk area, including handling cash and credit transactions
- High school diploma or equivalent required
- No prior work experience necessary
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
Marriott International is an equal opportunity employer and offers a competitive salary and benefits package, including:
- 401(k) plan
- Earned paid time off and/or sick leave
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts and other wellness benefits
We are committed to diversity and inclusion and welcome applications from candidates of all backgrounds.
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