Sales Representative

23 hours ago


Lake Forest, California, United States THE UPS STORE Foothill Ranch Full time
Job Overview

As a Sales Associate at THE UPS STORE Foothill Ranch, you will play a key role in delivering exceptional customer service and exceeding customer expectations. Your primary responsibility will be to provide a positive and welcoming experience for customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide exceptional customer service through interaction and quality product delivery.
  • Become knowledgeable on all products and services, including shipping, printing, and mailboxes.
  • Utilize equipment safely and efficiently, including POS software.
  • Pack contents for shipping using established procedures and products.
  • Receive, sort, and place mail in mailbox modules accurately.
  • Take ownership of customer shipping needs and offer viable solutions.
  • Take action to learn all product and service offerings and alternative solutions.
  • Maintain a clean, organized, and safe working environment.
  • Ensure the store is clean and presentable within THE UPS STORE guidelines.
  • Successfully complete required WEB training courses.
  • Perform other duties as assigned.
Requirements
  • High school or equivalent (Preferred)
  • Certified Notary Public (Preferred) or ability to obtain
  • Customer Service: 1 year (Preferred)
  • Cash handling: 1 year (Preferred)

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