Sales Representative

4 weeks ago


Lake Forest, California, United States Trend Notes Full time
About Trend Notes

Trend Notes is a fashion wholesaler specializing in trendy womenswear, accessories, and children's clothing since 2010. Our core business goals are quality control, inventory management, and customer service.

Responsibilities
  • Inbound Customer Service: Respond to customer inquiries, resolve issues, and provide refunds in a timely and professional manner.
  • Outbound Customer Service: Utilize customer purchasing history to recommend complementary products, driving cross-selling and upselling opportunities.
  • Review Management: Request customer reviews to enhance our brand reputation.
  • Online Sales Channel Management: Optimize product listings across various online sales channels to maximize visibility and sales performance.
  • Collaboration: Work closely with the accounting, inventory management, and sales teams to ensure seamless operations and customer satisfaction.
  • Training and Development: Participate in ongoing training and development sessions to enhance product knowledge and sales techniques.
Requirements
  • Language: Bilingual in English and Korean.
  • Education: High School education or equivalent.
  • Communication Skills: Excellent verbal and written communication skills.


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