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Overnight Guest Services Coordinator

2 months ago

Moab, Utah, United States Under Canvas Inc. Full time

Job Title: Night Auditor at Under Canvas Inc.

The Night Auditor position at Under Canvas Inc. plays a vital role in ensuring the seamless operation of our camp during the night hours. In this position, you will serve as the primary point of contact for guests, assisting them with their needs while also managing essential accounting responsibilities. Your focus will be on creating a welcoming atmosphere for guests, whether they are part of a group, family, or individual visitors, allowing them to relax and enjoy the beauty of the outdoors.

Core Competencies
  • Strong Communication Skills
  • Adaptability and Resourcefulness
Primary Responsibilities
  • Maintain a calm demeanor and resourcefulness in unpredictable scenarios
  • Welcome and check-in guests, highlighting available amenities and activities
  • Proactively assist guests and make informed decisions
  • Deliver exceptional customer service with a passion for the outdoors
  • Provide prompt and clear communication to fulfill guests' requirements
  • Ensure a smooth and personalized experience for each guest
  • Share insights about local attractions and activities
  • Efficiently manage accounting tasks
  • Collaborate professionally with guests and team members
  • Meet operational deadlines with high efficiency
  • Perform additional assigned duties as required
Preferred Qualifications
  • High School Diploma or equivalent
  • Detail-oriented with a strong customer service focus
  • Ability to work overnight shifts
  • At least two years of experience in customer service
Additional Information
  • Comfortable working outdoors in various weather conditions
  • Physically capable of standing and moving for extended periods
  • Able to lift up to 30 pounds independently
  • Position may require a motor vehicle records check

COMPENSATION AND BENEFITS:

Under Canvas Inc. provides a comprehensive benefits package and competitive compensation for team members. Employees can also enjoy perks such as health insurance, discounts on accommodations for family and friends, and industry-related discounts.

Under Canvas Inc. is committed to providing Equal Employment Opportunities and fostering a discrimination-free workplace.

This job description outlines the essential responsibilities and qualifications for the Night Auditor role at Under Canvas Inc. It is subject to change at the discretion of the company.