Guest Services Agent

2 days ago


Moab, Utah, United States Sorrel River Ranch Full time
Job Title: Guest Services Agent

We are seeking a highly skilled and experienced Guest Services Agent to join our team at Sorrel River Ranch Resort & Spa. As a Guest Services Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring that their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Manage guest reservations, check-in, and check-out processes, ensuring that all necessary information is accurate and up-to-date.
  • Assist guests with their requests, such as making restaurant reservations, booking activities, and providing information about local attractions.
  • Work closely with other departments, such as housekeeping and food and beverage, to ensure that guests receive a seamless and enjoyable experience.
  • Maintain a high level of knowledge about the resort, its amenities, and local attractions, and be able to provide recommendations to guests.
Requirements:
  • 3+ years of experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • Knowledge of hotel operations and systems, including property management systems and point-of-sale systems.
  • Ability to lift 50 pounds and stand for long periods of time.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Free meals and accommodations during your shift.
  • Discounts on resort amenities and services.


  • Moab, Utah, United States Hotel Downtown Moab Full time

    {"title": "Guest Services Representative", "description": "Experience the Best of Moab HospitalityWelcome to Hotel Moab Downtown, where we're passionate about delivering exceptional guest experiences. As a Guest Services Representative, you'll be the face of our hotel, ensuring every guest feels welcome and cared for.Key Responsibilities:Provide top-notch...


  • Moab, Utah, United States Bronco Off Roadeo Full time

    Job SummaryWe are seeking a highly organized and customer-focused Guest Services Supervisor to join our team at Bronco Off Roadeo. As a key member of our operations team, you will be responsible for ensuring a seamless guest experience from check-in to departure.Key ResponsibilitiesManage the check-in process for all guests, ensuring timely and accurate...

  • Guest Room Host

    1 month ago


    Moab, Utah, United States Hotel Downtown Moab Full time

    Job Title: Guest Room AttendantHotel Moab Downtown is currently seeking a full-time Guest Room Attendant to join their team in a dynamic opportunity in the hospitality industry.Key Responsibilities:Maintain the cleanliness and comfort of guest roomsChange linens, make beds, dust, vacuum, and replenish suppliesWork collaboratively with the team to meet...


  • Moab, Utah, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesGuest Registration and Check-out:...

  • Room Care Specialist

    1 month ago


    Moab, Utah, United States Hotel Downtown Moab Full time

    Job Title: Room Care SpecialistHotel Downtown Moab is on the lookout for a dedicated full-time Room Care Specialist to enhance our team. This position provides an exciting opportunity within the hospitality sector, where meticulous attention to detail and a commitment to outstanding guest satisfaction are essential.Benefits and Advantages:Attractive...


  • Moab, Utah, United States Big Horn Lodge Moab Full time

    Position Overview: As a Housekeeping Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our guest accommodations, ensuring that each visitor enjoys a pleasant stay at Big Horn Lodge. Key Responsibilities: • Perform thorough cleaning of assigned guest rooms in accordance with established standards. • Duties include:...


  • Moab, Utah, United States Big Horn Lodge Moab Full time

    Position Overview: The Housekeeping Attendant plays a crucial role in maintaining the cleanliness and comfort of guest accommodations, ensuring that all rooms meet the highest standards of hospitality. Key Responsibilities: • Execute thorough cleaning of assigned guest rooms in accordance with established industry protocols. • Duties include: Disposing...

  • Front Desk Associate

    4 weeks ago


    Moab, Utah, United States Roberts Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Roberts Resorts & Communities. As the initial point of contact for guests and visitors, you will be responsible for delivering exceptional customer service and support.Key ResponsibilitiesGuest Services: Manage check-in and check-out procedures, handle...


  • Moab, Utah, United States Pizza Hut Full time

    About the Role:Pizza Hut is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our restaurant.Key...


  • Moab, Utah, United States Gravity Haus Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Haus Experience Specialist. As a key member of our Gravity Haus Inc. team, you will be responsible for delivering exceptional customer experiences and creating memorable moments for our guests and members.Key ResponsibilitiesEnsure consistent execution of...


  • Moab, Utah, United States Roberts Communities Full time

    Job SummaryThe Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. This role is responsible for managing check-in and check-out procedures, handling reservations, and addressing guest inquiries in a timely and professional manner.Key ResponsibilitiesManage guest check-in...

  • Front Desk Associate

    4 weeks ago


    Moab, Utah, United States Wyndham Destinations Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Associate to join our team at Wyndham Destinations. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their vacation experience is nothing short of unforgettable.Key ResponsibilitiesGuest Welcome and Check-In:...


  • Moab, Utah, United States Lodging Dynamics Full time

    Job SummaryWe are seeking a detail-oriented and organized Housekeeping Associate to join our team at the Fairfield Inn and Springhill Suites - Moab. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.ResponsibilitiesClean and service assigned guest rooms and bathrooms in a...


  • Moab, Utah, United States Hotel Downtown Moab Full time

    About UsHotel Moab Downtown is a premier hospitality establishment nestled in the heart of the city, offering a unique blend of outdoor adventure and personalized comfort and service. Our team is dedicated to creating unforgettable experiences for our guests while fostering a remarkable work culture.Job SummaryWe are seeking a highly motivated and...

  • Night Auditor

    5 days ago


    Moab, Utah, United States AutoCamp Full time

    {"title": "Front Desk Night Auditor", "description": "Job SummaryAutoCamp is seeking a Front Desk Night Auditor to provide exceptional guest service and ensure a seamless overnight experience. As a key member of our team, you will be responsible for front desk duties, audit procedures, and maintaining a high level of customer satisfaction.Key...


  • Moab, Utah, United States Holiday Inn Express & Suites Moab, an IHG Hotel Full time

    Job Title: Assistant General ManagerAt Holiday Inn Express & Suites Moab, an IHG Hotel, we are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for supporting all aspects of hotel operations, including staff management, guest satisfaction, human resources,...


  • Moab, Utah, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Server to join our team at Azul Hospitality. As a Seasonal Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and maintaining a clean and welcoming environment.Key ResponsibilitiesGuest Service: Greet guests in a...

  • Front Desk Associate

    3 weeks ago


    Moab, Utah, United States Wyndham Destinations Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Front Desk Associate to join our team at WorldMark Moab Resort. As a key member of our hospitality team, you'll be responsible for providing warm welcomes, excellent service, and memorable experiences for our guests.Key Responsibilities:Register guests, issue unit keys, and provide information...


  • Moab, Utah, United States Wyndham Destinations Full time

    Be the First to Welcome Our GuestsWe're seeking a friendly and attentive Front Desk Associate to join our team at WorldMark Moab Resort. As a key member of our Guest Services team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.Key Responsibilities:Extend warm welcomes to...


  • Moab, Utah, United States Roberts Resorts Full time

    Job Title: Front Desk AssociateAt Roberts Resorts & Communities, we're seeking a highly skilled and customer-focused Front Desk Associate to join our team. As the initial point of contact for guests and visitors, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Manage check-in and check-out procedures,...