Front Desk Guest Experience Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused Guest Experience Maker to join our team at Sorrel River Ranch. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Work closely with the hospitality team to ensure seamless execution of guest itineraries and daily logistics.
- Assist with maintaining the interior and exterior of our properties, including snow removal, general maintenance, and upkeep of equipment and decor.
- Track and manage back-of-house inventory, including ordering and restocking supplies as needed.
- Operate and maintain in-house technology systems, including MEWS and Pxier.
Requirements:
- High school diploma or equivalent required.
- CPR/First Aid certification preferred.
- Extensive knowledge of the Moab, Utah area and Sorrel River Ranch activities.
- Strong customer service and communication skills.
- Ability to work well under pressure and thrive in a fast-paced environment.
- Willingness to work flexible hours, including early mornings and late evenings as needed.
What We Offer:
- A competitive starting rate of pay based on level of experience.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer committed to a diverse work culture. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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