Administrative Coordinator

2 weeks ago


Piqua, Ohio, United States John Bertke - State Farm Agency Full time
Administrative Coordinator - Team Member

John Bertke - State Farm Agency is in search of a dedicated individual to become part of our team as an Administrative Coordinator. Previous experience in the insurance sector is not a prerequisite, as we offer thorough training for the right candidate who possesses the right attitude.

The main duty is to provide outstanding service, swiftly respond to client inquiries, and maintain high levels of customer satisfaction. We seek a professional who embodies a positive demeanor, possesses excellent interpersonal skills, demonstrates strong computer proficiency, is capable of multitasking, collaborates well with team members, and is genuinely enthusiastic about helping others.

Key Responsibilities:

  • Establish and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Provide friendly and accurate customer service, addressing inquiries regarding insurance products, eligibility, coverage specifics, policy adjustments, claims, and billing issues.
  • Adopt a client-focused approach to inform clients about their insurance options.
  • Exhibit commitment to achieving daily success.

Benefits:

  • $17/HR salary along with performance bonuses
  • Paid time off benefits after the qualifying period
  • Retirement program options available
  • Opportunities for professional advancement within the agency

Ideal Candidate:

  • Exceptional phone etiquette and active listening abilities.
  • Comfortable making outbound calls.
  • Dedicated to assisting clients and meeting their needs.
  • Empathetic, patient, and proficient in communication.
  • Strong problem-solving skills.
  • Excellent multitasking, time management, and prioritization capabilities.
  • Must obtain a Property and Casualty license.

This role is with a State Farm independent contractor agent. Employees of State Farm agents are required to meet licensing standards and training. State Farm agents function as independent contractors, accountable for their own personnel. Employees are not direct hires of State Farm.



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