Glass Doctor Sales and Service Representative

1 month ago


Knoxville, Tennessee, United States Glass Doctor of Knoxville Full time
Job Overview

We are seeking a highly motivated and results-driven Inside Sales and Customer Service Representative to join our team at Glass Doctor of Knoxville. As a key member of our team, you will be responsible for generating sales, handling service requests, and providing exceptional customer service.

Key Responsibilities
  • Meet or exceed monthly sales goals by proactively generating sales and handling service requests
  • Receive incoming calls in a professional and courteous manner, providing excellent customer service and support
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints in a timely and professional manner
  • Perform other duties as needed, including cross-training in related positions
Requirements
  • Prior experience in the auto and/or flat glass industry is a plus
  • Computer literate, with working knowledge of work processing, business software, and spreadsheet applications
  • Proficiency in navigating tablet-based technology
  • Excellent communication and organizational skills
  • Professional appearance and personality
Benefits
  • Paid Holidays
  • Referral Bonus
  • Performance Bonus/401K

We are a company that values respect, integrity, and customer focus. If you are a self-motivated and energetic individual with a high level of work intensity and a bias for action, we encourage you to apply for this exciting opportunity.



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