Sales Representative

4 weeks ago

Knoxville, Tennessee, United States Tennessee Sign Company Full time
Job Summary

As a Sales Representative at Tennessee Sign Company, you will be responsible for converting sales leads into clients through a process of analyzing customers' needs, submitting job proposals for customer review, and closing the sale. You will also facilitate successful customer transition from sales to production, write and facilitate change orders, and ensure referral source retention, collection of all payments, and customer satisfaction via quality control process.

Responsibilities
  • Manage and improve the sales process to meet annual revenue goals and achieve predictable gross profit margin objectives.
  • Coordinate the sales process with key stakeholders to ensure that the entire customers' experience with the company meets service and quality objectives.
  • Assist with and accept delegated tasks from the General Manager.
  • Perform lead generation activities, including early morning or evening meetings.
  • Ensure all project estimates produced reflect the scope of work required by the customer.
  • Ensure sales revenue and profitability goals are achieved.
  • Ensure the accurate use and maintenance of sales software.
  • Facilitate weekly sales meetings and accurately report Sales KPIs at the end of each month.
  • Ensure necessary briefing with assigned Project Coordinator is completed for each job sold.
  • Ensure all sales paperwork is organized and job progress is maintained to meet management and customer expectations.
  • Implement company-adopted customer service principles through the sales process.
  • Develop sales pricing guidance for all product categories based on thorough knowledge of the markets participated in.
  • Respond to all incoming calls related to sales activities immediately and follow up promptly.
  • Obtain all necessary authorizations prior to work beginning and follow proper procedures when collecting funds on jobs.
  • Ensure permits can be obtained for the customer's desired level of work.
  • Develop inside and outside referrals of sales opportunities.
Qualifications
  • Possess a high school diploma or equivalent.
  • Possess a valid driver's license and proof of insurance with a commercial use rider, as well as a reliable vehicle.
  • Minimum of three years of experience in sales or estimation for a company of comparable size or equivalent experience.
  • Excellent communication skills, including the ability to present and speak in public.
  • Ability to exercise integrity and think strategically.
  • Ability to read, analyze, and interpret job estimates and reports.
  • Advanced computer skills, including software, hardware, programs, and applications.
  • Ability to calculate figures and amounts, as well as apply concepts of basic algebra and geometry.
  • Ability to read and interpret documents, such as map reading, safety rules, and procedure manuals, and write routine reports and correspondence.

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