Healthcare Administrative Coordinator
1 week ago
Compensation:
$16/hour plus commission
Schedule:
Monday to Friday, 8:30 AM - 5:00 PM
Overview:
Are you detail-oriented and seeking a role in a professional office setting where your contributions can truly make a difference? At Beltone, we prioritize exceptional service for our patients by fostering a supportive and positive workplace for our employees. The Patient Care Coordinator serves as the primary point of contact for patients, ensuring a remarkable experience.
Key Responsibilities:
1. Perform various administrative and office tasks, assisting the Hearing Care Practitioner (HCP) throughout the patient journey.
2. Efficiently utilize the scheduling system to optimize testing opportunities within the office.
3. Proactively reach out to current, past, and prospective patients through designated channels, tracking and reporting appointment outcomes.
4. Collaborate with the HCP on local marketing and sales initiatives, exploring new strategies for community engagement and referrals.
5. Professionally manage incoming phone calls and messages, ensuring timely follow-up with patients.
6. Accurately process and document clinic forms to maintain compliance with HIPAA and state regulations (including patient records, financial documents, and insurance agreements).
7. Reconcile cash balances and oversee Accounts Receivable and Payable, including bank deposits.
8. Uphold a clean and inviting office atmosphere.
Qualifications:
- High School diploma or equivalent is required.
- A minimum of 2 years of office experience is preferred.
- At least 2 years of customer service experience is preferred.
- Proficiency in MS Office is essential.
- Typing skills are required.
About Beltone:
Beltone is recognized as America's Best Hearing Care Retailer and Best Customer Service provider according to Newsweek. Our success is attributed to our dedicated team members. We are proud to be an Equal Opportunity Employer.
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