Room Attendant
2 weeks ago
Job Category: Housekeeping & Laundry
Position Summary:
As a Room Attendant, you will play a vital role in ensuring a clean and welcoming environment for our guests. Your responsibilities will include:
- Responding promptly to requests from guests and collaborating with other departments.
- Preparing your cart with necessary supplies and transporting it to designated areas.
- Entering guest rooms while adhering to procedures for ensuring safety and privacy.
- Restocking guest amenities and supplies, and replacing soiled linens and towels with fresh items.
- Making beds and neatly arranging towels.
- Cleaning bathrooms thoroughly and removing waste, soiled linens, and room service items.
- Verifying that all appliances are functional and present in the room.
- Organizing desk items, furniture, and appliances to maintain a tidy appearance.
- Dusting, polishing, and removing marks from walls and furnishings.
- Vacuuming carpets and performing floor care duties in guest rooms and hallways.
In this role, you will also:
- Adhere to all company policies and safety protocols, reporting any maintenance issues or safety hazards.
- Maintain a professional appearance and uphold confidentiality regarding proprietary information.
- Welcome and acknowledge all guests according to company standards, anticipating their service needs.
- Communicate effectively with team members and guests using clear and professional language.
- Support team objectives and ensure compliance with quality expectations.
Physical Requirements:
Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance, and more with help. You should be capable of pushing and pulling a loaded housekeeping cart over uneven surfaces and performing various physical tasks throughout your shift.
Preferred Qualifications:
Education: No formal education required.
Related Work Experience: No prior experience necessary.
Supervisory Experience: Not required.
License or Certification: None needed.
At Marriott International, we are dedicated to fostering a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status. Join us in our mission to empower guests to enhance their well-being while traveling, ensuring they can be their best selves. We seek passionate individuals who value their own well-being and strive to create a positive experience for our guests.
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