Customer Service Representative

6 days ago


Union, Kentucky, United States Fifth Third Full time

Job Summary:

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our financial center team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities:

  • Customer Experience:
    • Develop and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
    • Provide follow-up to customer inquiries, resolving issues and finding solutions.
    • Respond promptly to customer correspondence, maintaining open and clear communication.
    • Maintain confidentiality and handle customer business with discretion.
    • Adhere to the Bancorp Code of Business Conduct and Ethics, upholding the highest standards of ethics and integrity.
  • Operations:
    • Perform daily office responsibilities, working with the platform team to ensure efficient operation of the financial center.
    • Maintain accurate balancing records, identifying and correcting discrepancies.
    • Stay up-to-date on bank policies and procedures, taking initiative to learn and adapt to changes.
    • Handle customer complaints and issues with professionalism, escalating complex matters to leadership as needed.
    • Exercise sound judgment in decision-making, adhering to established guidelines and procedures.
  • Referrals:
    • Identify customer needs and refer customers to Bankers and business partners for consultative conversations.
    • Develop knowledge of retail products and services, utilizing tools for tracking referrals.

Requirements:

  • High school diploma or equivalent.
  • Extensive cash handling experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, adapting to changing priorities.
  • Flexibility in scheduling, with a willingness to work varying shifts.

Working Conditions:

  • Normal office environment.
  • Extensive computer screen use.


  • Union, Kentucky, United States Metro Full time

    Job SummaryMetro is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesCustomer Service:...


  • Union, Kentucky, United States Great American Insurance Company Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our Claims Support Services team at Great American Insurance Company. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers, handling claims-related inquiries, and resolving...


  • Union, Kentucky, United States Sedgwick Full time

    About the RoleSedgwick is seeking a highly skilled and customer-focused individual to join our team as a Service Center Representative. As a key member of our service center, you will play a critical role in providing exceptional service to our clients and their customers.Key ResponsibilitiesAct as the primary liaison with customers, providing timely and...


  • Union, Kentucky, United States Fifth Third Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key Responsibilities:Customer Experience:Deepen relationships with...


  • Union, Kentucky, United States University of Cincinnati Health Full time

    Job Summary:At the University of Cincinnati Health, we're seeking a highly skilled and dedicated Customer Service Representative to join our Dispatch Center team. As a Third Shift Dispatcher, you will be responsible for providing exceptional customer service to our patients and families, while also ensuring the smooth operation of our call center.Key...


  • Union, Kentucky, United States Wright-Patt Credit Union Full time

    Job SummaryWright-Patt Credit Union is seeking a highly skilled Member Experience Representative I to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our members.Key Responsibilities:Respond to member inquiries and resolve issues in a timely and professional mannerProvide...


  • Union, Kentucky, United States Sedgwick Full time

    About the RoleSedgwick is seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our service center, you will play a vital role in providing exceptional service to our clients and their customers.Key ResponsibilitiesAct as the primary liaison with clients and their customers, providing...


  • Union, Kentucky, United States Saica Pack UK Full time

    **Job Summary:**As a Customer Service Representative at Saica Pack UK, you will play a crucial role in ensuring the highest degree of customer retention and satisfaction levels. This position requires a strong focus on customer service, organizational skills, and effective communication.**Key Responsibilities:**Coordinate customer service activities with...


  • Union, Kentucky, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our operations.Key...


  • Union, Kentucky, United States Fifth Third Full time

    About the Role:Fifth Third Bank is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key Responsibilities:Customer Experience:Deepen...


  • Union, Kentucky, United States Green Dot Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at Green Dot. As a Corporate Resolutions Specialist, you will be responsible for resolving escalated customer-initiated issues to the highest professional standards.Key ResponsibilitiesManage customer escalations and complaints to excellent...


  • Union, Kentucky, United States Green Dot Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team at Green Dot. As a Corporate Resolutions Specialist, you will be responsible for resolving escalated customer-initiated issues to the highest professional standards.Key ResponsibilitiesManage customer escalations and complaints to excellent...


  • Union, Kentucky, United States Troon Golf, L.L.C. Full time

    Position OverviewAs a vital member of our team, the Golf Shop Customer Service Representative will be responsible for delivering exceptional service to our guests. This role involves a variety of duties that ensure a smooth and enjoyable experience for all visitors.Key ResponsibilitiesReservation Management: Efficiently process and manage customer...


  • Union, Kentucky, United States Berger Allied Full time

    About Berger AlliedBerger Allied is a leading provider of relocation, distribution, and warehousing services. With over 110 years of experience, we have established ourselves as a trusted partner for individuals and businesses alike.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Coordinator to join our team in Cincinnati,...


  • Union, Kentucky, United States LNS MANAGEMENT COMPANY, LLC Full time

    About LNS Management Company, LLCLNS Management Company, LLC is a dynamic and innovative company that prides itself on being a leader in the food service industry. Our company culture is built on the values of teamwork, customer satisfaction, and employee development.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as...


  • Union, Kentucky, United States Michaels Stores Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Daytime Cashier at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing an exceptional shopping experience for our customers, ensuring a fast and friendly checkout process, and maintaining a high level of customer...


  • Union, Kentucky, United States PCRK Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at PCRK Group. As a Front Desk Sales Associate, you will play a critical role in driving sales growth, providing exceptional customer service, and contributing to the overall success of our business.Key ResponsibilitiesDrive Sales Growth: Meet and...


  • Union, Kentucky, United States AVI Foodsystems Full time

    AVI Foodsystems is seeking a skilled and enthusiastic team member to fill the role of Convenience Store Attendant, Part-time in a dynamic and fast-paced environment.About AVI FoodsystemsFounded in 1960, AVI Foodsystems has established itself as a leading provider of comprehensive food services, renowned for its commitment to quality, freshness, and...


  • Union, Kentucky, United States AVI Foodsystems Full time

    AVI Foodsystems is seeking a skilled and enthusiastic team member to fill the role of Convenience Store Attendant, Part-time in a dynamic and fast-paced environment.About AVI FoodsystemsFounded in 1960, AVI Foodsystems has established itself as a leading provider of comprehensive food services, renowned for its commitment to quality, freshness, and...


  • Union, Kentucky, United States Value City Furniture Full time

    **Job Summary**The Customer Service Associate plays a critical role in ensuring a positive customer experience at Value City Furniture. This individual serves customers by answering questions, confirming orders, and keeping customers informed of their order status. The ideal candidate will have excellent communication skills, a passion for delivering...