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Customer Service Representative
2 months ago
Job Summary:
At the University of Cincinnati Health, we're seeking a highly skilled and dedicated Customer Service Representative to join our Dispatch Center team. As a Third Shift Dispatcher, you will be responsible for providing exceptional customer service to our patients and families, while also ensuring the smooth operation of our call center.
Key Responsibilities:
- Respond to patient inquiries and concerns in a timely and professional manner
- Provide accurate and efficient information to patients and families
- Collaborate with healthcare teams to resolve patient issues
- Maintain accurate records and reports
Requirements:
- High school diploma or equivalent required
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of software applications
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Us:
The University of Cincinnati Health is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and advancing medical research and education.