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Business Development Manager

2 months ago

Sunnyvale, California, United States Figure Full time
Commercial Manager

Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration.

Job Summary

We are looking for a Commercial Manager to manage a Figure Customer, develop from the ground up a commercial program for that Customer, and then oversee and manage the execution of that commercial program.

Key Responsibilities
  • Customer Relationship Management: Manage relationship with Customer from the Project Manager level up to the Company's Board of Directors, including daily informal communication as well as formal presentations to senior leadership.
  • Commercial Contract Negotiation: Negotiate and execute (with the assistance of legal counsel) commercial contracts.
  • Commercial Program Design: Design, negotiate and execute commercial program needs, including the selection, development and diligence of use cases, program safety requirements, and deployment infrastructure needs such as network connectivity, maintenance programs, etc.
  • Concept of Operations: Responsible for building the entire concept of operations for the robot at the Customer site, including charging plan, how does the robot execute use case, human vs robot transition, etc.
  • Implementation Coordination: Communicate and work with engineering and operations teams to coordinate implementation of this concept of operations and commercial program.
  • Customer Satisfaction: Ensure customer satisfaction and program success.
  • Travel: Occasional travel to customer site.
Requirements
  • 5-7 years in consulting or investment banking.
  • Great communicator.
  • Excellent judgment and execution in high pressure situations.
  • Highly organized and ability to manage a project.
  • Strong attention to detail, yet thoughtful about prioritization.
  • Understands client management.
  • Must have presentation skills.
  • Project management of several employees.
Bonus Qualifications
  • Experience with legal contracts.
  • Experience with negotiation.