Valet Operations Manager
2 days ago
Job Summary:
Bags, a leading parking provider, is seeking a highly motivated and customer-focused Valet Supervisor to join our team. As a Valet Supervisor, you will be responsible for overseeing the daily operations of our valet services, ensuring exceptional customer experiences, and leading a team of valet attendants and dispatchers.
Key Responsibilities:
- Coordinate the daily operation of the valet service, ensuring seamless execution and high-quality customer service.
- Supervise and train valet attendants and dispatchers to meet the highest standards of customer service and operational efficiency.
- Manage staff scheduling, ensuring adequate coverage and minimizing overtime.
- Monitor and maintain a safe and secure environment for guests and staff.
- Respond to guest inquiries and resolve issues in a professional and courteous manner.
- Collaborate with other departments to ensure seamless communication and execution of services.
Requirements:
- High school diploma or equivalent required; some college preferred.
- At least one year of supervisory experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to lift up to 50 pounds and stand for long periods.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
- A competitive hourly rate.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including medical, dental, and vision insurance.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].
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