IT Systems Administrator

3 weeks ago


Middletown, Connecticut, United States Charles IT Full time
Job Title: Systems Administrator

We are seeking a highly skilled Systems Administrator to join our team at Charles IT. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.

Key Responsibilities:
  • Provide technical support and troubleshooting services to end-users
  • Support Microsoft-related technologies, including Windows Server, Office 365/Exchange, SQL, and SharePoint
  • Support virtual environments, including VMware and Hyper-V
  • Configure, install, and support network devices and services, including WAN and LAN connectivity, routers, firewalls, and security
  • Effectively communicate with customers on ticket progress and impending changes
  • Document internal processes and procedures related to duties and responsibilities
Requirements:
  • 5 or more years of experience in a similar role
  • MCSA, VCP, or CCNA certifications are a plus
  • Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 platforms is a plus
  • Superior communication skills and ability to multi-task
  • Enthusiastic and dedicated to the challenges of a growing company and client base
About Charles IT:

We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. We offer a competitive benefits program, including health, life, disability, paid holidays, PTO, dental, and 401K. We also offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, and professional development opportunities.

We are an equal opportunity employer and do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law.



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