Office and Operations Manager

12 hours ago

Middletown, Connecticut, United States Connecticut Land Conservation Council Full time
About the Connecticut Land Conservation Council

We are a leader in advocacy and policy, education and training, and technical assistance to empower land trusts and other conservation organizations to ensure the long-term viability of land conservation efforts in the state.

Job Overview

The Connecticut Land Conservation Council (CLCC) seeks an organized, detail-oriented individual to serve as our Office & Operations Manager. In this multifaceted role, you will ensure the smooth day-to-day functioning of CLCC's administrative operations, support donor management, and assist with event logistics, all while contributing to the overall success of our small, mission-driven team.

Key Responsibilities
  • Manage daily office operations, including telephone support, mail processing, and inventory management of office supplies, printed materials, and merchandise.
  • Oversee general office filing systems, including contracts, invoices, timesheets, and expense reports for bookkeeping.
  • Serve as the primary point of contact for administrative support services, ensuring that technological needs (phones, computers, website, etc.) are met.
  • Obtain quotes and liaise with vendors for materials such as printed publications and event-related needs.
  • Assist with collecting documents and reports needed for annual audit.
Donor Database Management
  • Maintain CLCC's donor database by entering donations, generating and printing acknowledgment letters, and ensuring best practices to maintain a clean database.
  • Update online donation forms and seasonal acknowledgment letters to ensure they remain current and relevant.
  • Provide regular reports for bookkeeping and assist with list segmentation for events, appeals, and email campaigns.
Land Trust Membership Program
  • Respond to inquiries regarding CLCC's organizational membership program, updating membership information on the website and in CLCC's internal records.
  • Support annual renewal campaigns through mailed and emailed renewal notices.
  • Ensure accuracy and relevance of all printed and online membership materials.
Event and Conference Support
  • Assist with logistics for CLCC events, including venue reservations, catering orders, and material preparation for tabling efforts.
  • Lead the coordination of CLCC's annual photo contest and Excellence in Conservation Awards.
  • In Year 1, support the planning of CLCC's annual conference, with the expectation to take the lead in Year 2. This includes managing venue logistics, catering, registration, printing of materials, sponsorships, and volunteer coordination.
  • Assist with generating print and online communications related to event promotion.
Qualifications
  • Proven experience in office administration, operations, or a similar role, with a minimum of 3 years managing administrative tasks, coordinating office operations, or providing operational support in a professional environment.
  • Strong organizational skills and attention to detail, with a demonstrated ability to handle multiple tasks, manage priorities, and ensure accuracy and consistency in their work.
  • Strong working knowledge of office software, including Google Workspace. Ability to troubleshoot basic office technology issues as needed.
  • Experience with donor database management, including entering data, running reports, and maintaining clean, accurate records. Familiarity with Little Green Light or similar platforms is a plus.
  • Proven ability to communicate effectively with team members, vendors, and external stakeholders, ensuring clarity and professionalism in all interactions.
  • Experience working in small teams where adaptability and a willingness to assist in various areas are required. Capable of taking initiative and completing tasks with minimal supervision.

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