Sales Operations Specialist

1 week ago

New York, New York, United States Centric Brands Full time

About Centric Brands

Centric Brands stands as a prominent collective of lifestyle brands dedicated to the design, sourcing, marketing, and sale of premium products across various segments, including apparel, accessories, entertainment, and beauty for women, men, and children. Our focus remains on our customers and the brands that will propel the company's future growth. We pride ourselves on innovation, seizing new opportunities, and thriving in a creative environment that encourages both analytical and outside-the-box thinking. At Centric Brands, we foster a culture built on mutual respect and recognize the hard work necessary to achieve our goals and build a bright future together.

Sales Department Overview

Our sales professionals play a crucial role in shaping our business by developing and executing projections, forecasts, and long-term planning strategies that will drive our success today and in the future. A career in sales places you alongside talented individuals working collaboratively across our organization. The challenges are invigorating, the pace is dynamic, and you will have the opportunity to build a career with nearly limitless potential.

Key Responsibilities

We are in search of a Sales Operations Coordinator to support our Beauty Division within the Centric Brands Team. This role entails assisting the team with a variety of daily tasks, including item creation and setup, managing timelines and tasks across all accounts, supporting the development of line reviews, creating PowerPoint presentations, analyzing sales data, revising customer purchase orders, overseeing order management, and fostering customer relationships.

  • Facilitate the creation and setup of items for accounts, ensuring the accuracy and completeness of product information.
  • Oversee timelines and tasks related to all account promotions and modular executions, ensuring deadlines are met and tasks are completed punctually.
  • Collaborate with cross-functional teams to assist in the preparation of line review PowerPoint presentations, encompassing product assortments, pricing, and promotional strategies.
  • Analyze sales data to identify trends and insights, presenting findings to the sales team.
  • Provide support to the account team, including managing samples, preparing presentations, and addressing ad-hoc requests as necessary.
  • Manage the order creation process from inception to shipping, ensuring timely delivery of goods and proactively identifying issues to inform customers.
  • Cultivate and maintain relationships with existing customers through in-person meetings, diligent note-taking, follow-ups, and addressing overall customer needs as they arise.
  • Keep accurate and up-to-date records of sales activities and sales trackers.
  • Track and ship PP and TOP samples, following up with buyers for feedback to influence final production as required.
  • Opportunity to independently manage a small mix of accounts to encourage future career growth and exposure.

Ideal Candidate Profile

  • 1-4 years of relevant experience.
  • Strong customer service skills are essential.
  • Must be a team player with effective and efficient collaboration and communication skills.
  • Excellent organizational skills and attention to detail are required.
  • Ability to work independently in a fast-paced environment and manage multiple tasks.
  • Proficiency in SAP, Excel, PLM, and other Microsoft Office suite programs is necessary.

In return, we offer a competitive salary package along with a comprehensive benefits plan that includes medical, dental, and vision coverage, a matching 401(k), generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact initiative, Centric Cares, emphasizes volunteerism to make a positive difference in the communities where we operate, and our D&I committee is dedicated to shaping the future of diversity, equity, and inclusion at Centric Brands through workshops, resources, and inspiring discussions.

Centric Brands is an Equal Opportunity Employer

Please note that Centric Brands will only reach out to candidates who have applied through our careers site for interviews, offers of employment, or onboarding activities. We prioritize a positive candidate experience, which includes live interactions, such as video conferences or telephone calls, with a Recruiter and/or company employees. We will never request any payments from applicants at any stage of the recruitment process. Please remain vigilant against suspicious recruitment activities.

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