Office Operations Coordinator III

2 weeks ago

Conway, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time
Job OverviewPosition Title: Office Operations Coordinator III
Annual Salary: $29,120.00/Yr
Position Summary:

The Office Operations Coordinator III plays a crucial role in managing office functions, conducting research, and preparing specialized reports. This position is responsible for developing, updating, and recommending administrative policies and procedures as directed by the supervisor.

This role adheres to state and federal regulations as well as institutional policies.
Key Responsibilities:

Conducts research and analyzes data relevant to work programs and/or institutional objectives, preparing comprehensive reports that detail findings and recommendations.

Assists in the formulation or revision of policies, procedures, and directives based on research outcomes; submits these for supervisory approval. Gathers financial data utilized by the supervisor to create budget proposals and monitors expenditures to ensure efficient operational performance. Reviews, responds to, or drafts correspondence related to institutional programs. Interprets administrative directives, policies, and procedures to guarantee consistent application. Provides information, assistance, and clarifications to stakeholders regarding institutional programs, policies, and procedures. Aids the supervisor by maintaining leave records, managing the appointment calendar, and prioritizing incoming correspondence. May oversee a small to medium-sized administrative support team and assess the performance of team members. Performs additional duties as assigned.
Essential Knowledge, Skills, and Abilities:
Knowledge of mathematical and statistical principles and practices. Familiarity with research and analytical techniques and methodologies. Understanding of relevant work-related subject areas. Proficiency in computer applications and software. Ability to prepare, present, and review both oral and written information and reports. Competence in researching and analyzing related work program data. Capability to develop, recommend, interpret, and implement policies and procedures. Skill in analyzing financial records and generating reports. Ability to plan, organize, and direct the work of others.
Skills Considered Essential for Success:
  • Understanding of the organization and administration of higher education.
  • Knowledge of state, federal, and institutional regulations and procedures.
  • Ability to thrive in a diverse and dynamic environment.
  • Capacity to work collaboratively and independently towards common goals as part of a team.
  • Ability to exercise sound judgment.
  • Strong interpersonal communication, writing, and organizational skills.
  • Commitment to civility in all interactions.
  • Demonstrated ability to follow up effectively.
Required Education and Experience:

The formal education equivalent of a high school diploma; plus one year of specialized training in business management, business education, or a related field; plus three years of experience in a specialized or related field applicable to the work performed.

Additional requirements determined by the agency for recruitment purposes require review and approval by the Office of Personnel Management.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Background Check Statement:

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check, and drug screening.

A criminal conviction or pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position.

Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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